"Very professional, job completed when they promised. Will be ordering more for the rest of the windows in the house. "
"the shutter is easy to install and course for measurement is great. "
"Arrived late again (this is our third delivery from them and each one was late, in some cases in excess of 4 weeks late). When I contacted them by email they have not responded. Also, when they phone to confirm your order if the sizing has to be increased they increase the cost but not if the size is reduced. "
"The shutters are pretty nice. They do not have the heft or feel of really solid, more expensive shutters, and I find that the louvers tend not to stay closed, they sort of sag open. Also, please make it standard to ship shims and extra magnets. Having to call and wait for those items is a bit frustrating when your shutter is hanging funny."
"shipping took alot longer than expected but they did keep me informed and were very helpul"
"At this writing am waiting for the refund of the last of my money. Regardless of frequent untruths told me about the status of my order, it was never delivered. So far have recovered half of he product cost and the delivery charges. Waiting for the balance. They seem unable to communicate with their suppliers. The sad part is I really wanted and needed the product and now after over a month of frustration, must start over."
"The shutters arrived as expected and were packaged securely. They fit perfectly and could not have been easier to install. It took less than 45 minutes to install two sets of shutters and put away the tools.
We are a private club with a large banquet room used for formal functions and rentals. The shutters added a touch of class to the room and we have received rave reviews from our members. Thanks!"
"Easy to understand online and easy to order. Company calls and confirms everything. The only bad part is the wait but all shutters are made for you. They arrived in good shape, were easy to assemble, and they look great. My wife loves them and that very important."
"It is a beautiful shutter that fits the window perfectly."
"No call back after several attempts to reach customer service. Parts that came with shutters were incomplete. "
"Great customer service. They called and verified measurements. Shutters arrived very well packaged, hung in no time, rooms look great!"
"Great experience, Shutter fit window opening perfectly."
"A good experience, for the second time."
"I have always wanted interior shutters, but I was not sure if I could get them for my bow window. I e-mailed the shutter store pictures of my window and a description of what I wanted. The customer service dept told me what frame to use and exactly how to measure based on my window. They totally took the guess work out of it. The only negative is the amount of time it took to get the shutters. I ordered on 5/21/13 and they did not arrive until 7/23/13. I have to admit that I was freaking out a bit about the delay, but sitting here looking at the beautiful shutters, it was worth the wait! Oh, almost forgot, I installed them myself and it was easy. I have recommended the shutter store.com to my sister and will recommend it to others"
"The shades arrived sooner than I expected (Thank you!) and were as described and pictured on your website. I am very satisfied with the shades and hope you will continue to stock this model."