"Website was very user friendly. We loved the fact that we could use paypal for our purchase. Customer service reached out to us to confirm purchase and shipping details. We are very happy with our purchase and shipping method. We would recommend this store to anyone thinking about buying from them."
"Ordered while in Florida for delivery in New York. The set was delivered ahead of schedule and lived up advertisements. "
"The East West Furniture kitchen table set I ordered arrived very quickly - in two days! It was in perfect shape and was very high quality. However, I ordered the wrong size and had to return it. The customer service people were terrific and quite gracious. I had to speak with Chris, the manager, about an error on the return bill of lading, and he was great. Unfortunately they don't stock the smaller table I needed. I would highly recommend The Simple Stores for anyone contemplating purchasing quality furniture."
"I ordered 2 headboard and overall they were a great buy. It arrived with a small nick.
I had to purchase 2 longer screws to replace 2 that were not long enough.
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"Ordered two chairs in a style I’d been considering for years. Shipping took a month, but I was advised up front that the process would likely take this long, so that was ok with me. Delivery,once scheduled, was very prompt and courteous. Overall, I recommend, unless you are unwilling to wait through the full advertised shipping time. "
"Mirror looks great. Arrived well packed and fast shipping -- would definitely order from this site again. Love it. Many thanks!"
"Had problems with the delivery but they took care of it "
"I purchased a dining table. When I opened the box, I noticed that part of the wood underneath was split. I contacted customer service and sent photos. They apologized and immediately processed a new shipment with a replacement table! Very easy to deal with and great customer service. I would definitely buy from them again. "
"Accurate product description, fair price, and fast shipping."
"We ordered a dining room table from them. Their site did not say that the table had a "distressed look", which we thought it was a defect. They called the manufacturer who said the table was supposed to look like that. They unbelievably told us to keep or dispose of the table as we saw fit and gave us a FULL REFUND. Hard to imagine a more honest company then that
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"This website is the best. They have great deals on so many terrific products. It is an easy to navigate website with lots of product detail and photos, and the one time I needed customer service they were very helpful. This is my go-to shopping mall for all of my furniture needs. I can't recommend Simple Stores enough!"
"Simple to put together. Packaging was great! Love the table. "
"I have purchased items from The Simple Stores numerous times and have always been completely satisfied. This past year my wife and I moved across country and needed to outfit a master bedroom and a bar area. Both items we purchased through The Simple Stores. The overall quality of the items was superb (better than expected to be honest) and the process was well handled by customer service. We are very pleased and will continue to use The Simple Stores."
"We bought a furniture set consisting which featured a picture of an end table, a coffee table, and another table very clearly on the product's selling page. Yet all that was delivered was an end table and a coffee table. We reviewed the page and then saw very fine print that read the set only consisted of two tables, not the third that was clearly pictured with the rest. Customer service refused to work with us or discount the price of the third table. We will never shop on the Simple Stores website again and we strongly advise anyone else using this site. It is deceptive and will not work with you once you fall for their tricks! "
"After a two week delay because of a backorder, my table arrived on a pallet that was shrink wrapped and banded to a pallet. On assembly, I discovered the column was missing. Original order date May 5. Product arrived June 6."