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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2023-03-21

Awesome

"Amazing Service. I have them more 3 times now. And all of the time, they never disappoint me. They complete the work on time and give the best customer experience.

Thank you, TUC.
"

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Rep reply posted 2023-03-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We always appreciate repeat business, we thank you for your continued support and trust with all your unlocking needs”


Verified
5/5

2023-03-17

GREAT

"Wow I didn’t think it was gonna work I had doubts and they came thru and proved me wrong….now I can leave my company and switch to another one… Thank you so much "

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Rep reply posted 2023-03-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help get your phone unlocked and gain your trust. Enjoy the unlocked device!”


Verified
5/5

2023-03-16

Best support

"I paid for my iphone sim to be unlocked and they unlocked it in minutes. Although it was blacklisted and i couldnt use it they still did there part and unlocked the sim, and went even further to issue me a refund for the money i spent without even asking them to, great customer service and recommend anyone who needs there phone unlocked to use the unlocking company. There by far the easyiest and best service ive found "

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Rep reply posted 2023-03-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hopefully we will have better luck with your next phone, we will be here if you have any other questions”


Verified
1/5

2023-03-16

do not buy scam scam these ppl have not return my money.

"I have not yet received my money back!!! Scam scam. I should have known better!!! Thives!!!"

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Rep reply posted 2023-03-20
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Money was refunded on March first, receipt was sent to your email. Funds should have already hit your account.

If you email sales@theunlockingcompany.com with a picture of your recent transactions in March from card ending in 6804 we would be happy to show you were the refund is located”


Verified
5/5

2023-03-14

i recommend this company

" i have used the unlocking company for unlocking my samsung s22 carrier lock . they not unlocked but they refunded my payment full . i recommend this company for unlocking phone if they wont unlock they refund full payment ."

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Rep reply posted 2023-03-14
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Sorry we were not able to help get your phone unlocked. Unfortunately with the next order we will be able to successfully unlock”


Verified
5/5

2023-03-08

Awesome company. Great to work with.

"I have used the unlocking company for multiple phone unlocks they have always stuck by their word and doing what they said they would times it may have taken them a bit longer to unlock the phone but they came through and their response time with any questions or concern was very prompt"

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Rep reply posted 2023-03-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help Jason, sorry again for delay in getting your phone unlocked as well as any inconvenience it may have cause. Enjoy your unlocked phone and hopefully we will have the pleasure of working together again soon!”


Verified
5/5

2023-03-03

Quick and painless

"A little pricey but I was at the end of my rope. In my case it involved a software lock to Boost Mobile which is considerably more involved than just enabling a lock code. When I tried to get them (Boost) to unlock it they ended up removing me from their system as well as locking any other carrier out. I had a $300 paperweight. It took about an hour and a half connected through my laptop to a tech in CA but
he did it. Anyway, cheaper than a new phone and no new phone setup problems. Phone connected to my new carrier flawlessly. Thanks guys.
"

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Rep reply posted 2023-03-04
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello James, we do apologize for the price, unfortunately that is something we are unable to control. I am happy everything worked out and was fairly painless; I do hope the price matched the service!”


Verified
1/5

2023-03-03

They took over a month to not do their job

"This company isn’t what they claim to be. Spend your money somewhere else. "

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Rep reply posted 2023-03-03
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“I am sorry you had a bad experience Michael, unfortunately Spectrum iPhone 14 Pro Max IMEI's are not easy to unlock at this time. We exhausted all options, attempting with 5 different sources, all of which came back unsuccessful. We were up front when upgraded that the time frame could be up to 30 business days (Monday thru Friday, No federal holidays). Since we could not unlock we refunded the purchase as per our 100% money back guarantee.

Unfortunately in this industry there is no 100% successful unlock method for Spectrum iPhone 14's outside of the Spectrum account holder contacting them directly, paying off phone, off contract and any early termination fees. What sets us apart from other unlocking companies in this industry is that if we cannot unlock we provide 100% refund, which we did in this case and provided receipt to your email. ”


Verified
5/5

2023-02-24

hktyhl2003

"The company was do the great job.They only few hours unlock my i Phone ."

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Rep reply posted 2023-02-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could be of service, enjoy!”


Verified
5/5

2023-02-20

Worked 100% iphone 14 pro max

"Excellent customer service I paid. 24hrs later they sent me an email saying it was unlocked.
I check my phone sure enough no sim restrictions. Thanks again
"


Rep reply posted 2023-02-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help James, enjoy the unlocked device!”


Verified
5/5

2023-02-17

Excellent customer service

"they don't give up until you are satisfied, just be patients and let them do their job. satisfied customer from Jamaica. thanks again TUC."

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Rep reply posted 2023-02-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you, it was a pleasure working with you, hope to work again soon!”


Verified
5/5

2023-02-17

Satisfied

"This guys are phenomenal… the process & time went smoothly. I’ll recommend them to others and I will continue and always use their services. I just gave them another phone to unlock and I gave their website to a friend that needs their services. Thank you guys! Philip "

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Verified
5/5

2023-02-16

My phone works

"I was a little skept but I paid the small fee for my I phone 14 pro max . Verizon has been giving me crap for two week every time I have called them to unlock my phone I have been back and forth with them I had enough yesterday so I googled how to unlock my phone and came across this site they quoted me 1-5 days but I woke up today with my phone ready to use . Very professional when emailing them and bam my phone was ready to go in less than 24 hours. I recommend them to everyone to get help with getting their phone unlocked. Thanks you guys you truly saved my **** from having to spend another 1000$ to get a new phone "

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Rep reply posted 2023-02-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind word Amanda, happy we were able to get your phone unlocked without wasting any more time going back and forth with your original carrier. Enjoy!”


Verified
5/5

2023-02-13

Great

"Love them they respond quickly "

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Rep reply posted 2023-02-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, happy we could answer and unlock your device quickly and efficiently ”


Verified
4/5

2023-02-12

If only it worked

"I have ordered my phone unlock even though I had some reservations abouth the whole industry of unlocking. 5 days later I received an email saying than my phone cannot be unlocked using this method but there are other more expensive alternatives. I have decided not to go with these alternatives and again, 5 days later I have recieved full refund as promised.

So the company does what it promises at least from refund perspective :) If you are thinking abouth unlocking then with The Unlocking Company you are garanteed to either get your money back or get your phone unlocked.
"

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Rep reply posted 2023-02-12
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We do apologize for not being able to unlock your phone, we hope to gain back your business with the next phone!”