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Product & services pricing
4.67/5
Chance of future purchase:
4.61/5
Shipping & packaging:
4.30/5
Customer service:
4.48/5
Return/Replacement policy:
4.48/5
Featured Review


Verified
5/5

2022-01-14

Great Company!!

"Was very skeptical of this company at first, but I have to say they did an amazing job unlocking our Samsung phone. It works great on the new Verizon network :) The process was simple and educational and I highly recomend this service!! "

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Rep reply posted 2022-01-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help and make you a believer Michael, enjoy the unlocked phone!”


Verified
5/5

2022-01-14

These guys are pros no doubt!

"When I say I am good with androids, I have been rooting for a good 8 years now, and for me to sing praise of these guys knowing what they are doing. Without a shadow of a doubt they are awesome and they are the best at what they do. We had a hiccup and they fixed it in no time and had my note 8 unlocked in 15 min. I would highly recommend these guys to anyone who wants wireless freedom"

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Rep reply posted 2022-01-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Seth for the kind words, we work hard to make sure it is easy for any skill level, enjoy!”


Verified
1/5

2022-01-13

couldnt unlock

"i had to wait over a week to get the unfortunate email stating they couldnt unlock my phone - and then i had to wait another 2 weeks to get my refund! if you have high tech phone please go somewhere else."

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Rep reply posted 2022-01-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Karim, the unlock was not found and payment was refunded, to reflect back on your account in 4-8 banking days which is standard time for online merchant refunds

https://mint.intuit.com/.../5-secrets-to-getting-a.../
https://www.creditkarma.com/.../how-long-credit-card-refund
"Out of 5,000 online purchases from 138 retailers, StellaService found the average time for a credit card refund was 15.8 days. Hewlett-Packard and Amazon.com had the shortest time for a refund at 6.3 days."


Verified
5/5

2022-01-10

This company delivers !!

"This company delivers !! I had issue with att unlocking my daughters PAID OFF phone to use it with tmobile for few days wich drove us crazy ,I came cross this company even though I was skeptical but I had no choice, but it WORKS, best price and they are very responsive via texts .Now I don't have to worry about my daughter walking home from school knowing we can reach each other !"

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Rep reply posted 2022-01-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate you thoughtful response and we are happy we were able to help get you phone unlocked; Enjoy!”


Verified
5/5

2022-01-07

quick and easy I'm very satisfied

"took less than 24 hours to fix my unlocking i highly recomend
"

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Rep reply posted 2022-01-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Enjoy the unlocked phone Kevin!”


Verified
5/5

2022-01-05

Resolved

"Thanks for the great service...
"

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Rep reply posted 2022-01-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we ere able to get your phone unlocked, enjoy!”


Verified
5/5

2022-01-06

Worked Great for my iPhone 13 Pro Max!

"My carrier being AT&T they kept telling me that my iPhone 13 Pro Max's IMEI was wrong and didn't match in the system.

After 3 failed attempts to get AT&T to unlock my phone I turned to The Unlocking Company.

I searched online for a good company and came across The Unlocking Company to get my phone unlocked, seeing that it was a decent fee to retain services from them I hit the hammer and requested an unlock.

Two days later they Unlocked it and forward me instructions to finish to unlock my phone, it did require me to to wipe my phone; but I was able to fully backup my phone and restore it after successful SIM unlock.

The procedure took 10-15 min to complete including the full phone backup.

I will be using their services in the future to unlock my devices rather then the carrier, to save the headache of fighting with the monopolies. Carriers act like they own your phone.

I thought that's what paying for something meant; that the purchaser now owns the product.
"

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Rep reply posted 2022-01-13
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Appreciate the kind words and happy were able to get the phone unlocked so you can use other carriers, Enjoy”


Verified
1/5

2022-01-05

Terrible Customer Experience

"I'm not one to write reviews, but I feel the need to do so in this situation. Its a hassle to get to talk to someone. they don't answer the phone, the only way to get a response from them is through email and even then it could take anywhere from an hour to 3 days. oh and their business hours might as well be suggestion rather than actual times because they are almost never available during those times. its extremally difficulty to get a hold one anyone. Will be taking my business elsewhere next time."

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Rep reply posted 2022-01-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello Christian, we are sorry you had a bad experience, we had weather problems that caused power outages and family emergency within our software team. Unfortunately we were not able to unlock based on your security patch and were promptly refunded”


Verified
5/5

2022-01-04

I'd use these guys again!

"It took about 1+ hours to get my old S9 unlocked. Instructions were clear and easy to follow (and I'm 75 years old, ha). I used another service (in the UK) and after they got my money that was the last I heard of them, no unlock, no info, and no refund so I was concerned when I tried The Unlocking Company. But no problems at all, good communications and phone unlocked. I'd definitely recommend them and use them again."

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Rep reply posted 2022-01-08
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Dave, we are happy you were able to quickly and successfully unlock the phone, Enjoy the phone and have a prosperous New Year! ”


Verified
5/5

2021-12-28

It work

"technician was patient and I was able to unlock the phone."

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Rep reply posted 2022-01-05
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we were able to unlock the phone Sarah, this one was difficult and required a little extra work on your end, but we appreciate you working with us, enjoy!”


Verified
5/5

2021-12-24

Absolutely perfect!!

"This was my first experience unlocking a phone and I’m so thrilled that I found y’all!! Absolutely amazing and wonderful job and made it a breeze for me to set up. Thanks so much!!"

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Rep reply posted 2021-12-26
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Not a problem Marybeth, Merry Christmas and enjoy the unlocked phone ”


Verified
5/5

2021-12-16

amazing company, and never fails to do a great job unlocking devices.

"This will be my 2nd time posting a review for these guys, they are truly amazing, and will always respond to your messages with an intent to help, they are excellent with what they do best, and that's unlocking your devices without any problems. They're simply reliable in every way possible, thank you so much for giving me such a wonderful experience. This is my go to unlocking company from here on! much appreciated.
-order #6483346
"

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy to help, and always enjoy hearing from return customers, enjoy!”


Verified
5/5

2021-12-17

Amazing and very fast

"Definitely very fast and reliable I'll definitely be recommending y'all to my friends and family. Also I plan to use y'all for any future needs thank you."

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you for the kind words, have a wonderful holiday and hopefully we will do business together again soon ”


Verified
5/5

2021-12-15

they are good guys

"I love TUC like I love myself, that's how nice they are.
Other than that, how are you doing today?
"

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Moshe, we appreciate your business and hopefully we will do business again soon”


Verified
5/5

2021-12-15

excellent service!

"Like it. Excellent service."

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Rep reply posted 2021-12-18
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Rudy for the kind words, happy we could help ”