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Product & services pricing
4.41/5
Chance of future purchase:
4.28/5
Shipping & packaging:
3.75/5
Customer service:
4.13/5
Return/Replacement policy:
4.14/5
Featured Review


Verified
5/5

2024-03-25

Best unlock company period!

"Had an old sprint phone that needed to be unlocked, saw a referral on. YouTube video and these guys knocked it out of the park! Amazing customer service and speed!"

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Verified
4/5

2024-03-21

Good communication but..

"Unable to get my device unlocked,however everything was communicated in a timely manner."


Verified
5/5

2024-03-20

Unlocking 14 pro max

"Paid to unlock my iPhone 14 Pro Max because despite being paid off from Att, they had “errors” unlocking it. So I came with this company. It was super fast, a little frustrating at first because I had to pay an additional fee as they had a harder time unlocking but once I paid that, it was unlocked within minutes. Originally time frame was stated for 1-72 and it was fully done around 28ish. Highly recommended and I have used them for years, literally!"


Verified
5/5

2024-03-19

Great

"They couldn't help but kept me informed along the way. "

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Verified
5/5

2024-03-19

The code worked to unlock a Galaxy Note 20 Ultra

"Fast communication and they sent the code and it worked to unlock my Galaxy Note 20 Ultra"

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Verified
5/5

2024-03-18

Excellent customer service

"I am always skeptical about doing business online with people that I can't physically see and having to give them money to do a job. I guess in this day and age, trust is a big factor since we people are always being scammed. I have renewed faith now that there are legitimate businesses out there who are not out there to scam you and to me this company is superior. Great customer service throughout the whole process, from beginning to end. They didn't make me feel stupid or like they were talking crazy to me. They delivered as promised within the time frame that was promised. I have already started referring my friends and family and I'll be doing business with them again real soon."

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Verified
4/5

2024-03-17

Good communication

"I wasnt able to get my phone unlocked due to a circumstance but they communicate really well by email and offered me a refund. I would do business again if I knew I for sure could unlock my spectrum phone. "

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Verified
5/5

2024-01-08

Customer service is great

"The communication is very good and they gave me updates of my unlock status and I had a problem and they working with me now. Quick response as well via email! and I won't hesitate in using their services again."

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Verified
5/5

2024-01-07

Good people

"Pretty good folks, unfortunately couldn’t get my unlock, but they were honest and offered to continue or refund me they’re busy people so give them time to respond took them a while for me but they got to me and showed much curtesy! Also seems like pretty good pricing compared to others worth the risk!"

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Verified
4/5

2024-01-06

Balanced Perspective on The Unlocking Company's Service

"I sought The Unlocking Company's help for my phone, and though they struggled with the unlock, their customer service stood out. They were communicative, keeping me in the loop. Despite the technical hiccup, they offered a refund and promised to keep trying at no extra cost. Their approach balances professionalism with the reality of technical limitations. "

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Verified
5/5

2024-01-06

Great service

"Started the unlock on Friday Monday morning the phone was fully unlocked for only 27 bucks"

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Verified
1/5

2024-01-04

Throwing money away

"These crooks just wanna unlock your wallet, very petty and unprofessional. Truthfully there not doing anything you can't do yourself. When they fail to deliver they'll keep your money anyway and might even threaten to "blacklist" your IMEI which would allegedly render your device useless. "

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Verified
1/5

2023-12-26

SCAM!

"Don’t be fooled by those fake reviews! this company is a complete scam, they will take your money and never unlock your device, it has been around 4 days and i have not heard a thing from anybody and i also emailed them saying i don’t wish to use their services anymore and would like my money back and they still have not reached out to me! SCAM SCAM SCAM!!!!! , i don’t know why their site is still up and running but don’t use them, i have made several tiktok videos about them and more people are becoming aware of this fake business!"

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Verified
5/5

2023-12-14

Excellent Service

"The customer service was great! I had a problem and they quickly responded back and offered me a full refund. I loved their communication."

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Verified
5/5

2023-12-14

Amazing company!

"Wow I'm shocked how fast they had my phone unlocked! Great customer service! Would definitely recommend to everyone!"

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