"This company gives the best unlocking prices, and is very reliable. My unlock code came after 5 business days, which is still within their promised delivery time. My code took a bit longer to arrive due to the make of the phone. After the code arrived, it was simple to unlock the phone. "
"After not hearing from them, I finally received an email explaining why it took so long to respond. They were very apologetic and refunded my money due to not being able to unlock my particular phone. "
"Try to help at all cost!! Thank you so much!
"
"excellent service
take some time for unlocking but overall great "
"They said that my order would take 1-72 hours. It has been more than a week and I haven't heard back from them. I first tried to email them, and they never responded. I then tried calling their "24/7" phone number which had no sound on their end and then texting them on their support number, with no response. Don't ever buy from this company, I paid 29$ and my phone is still locked.
UPDATE: After trying to go back to their site, it seems like it's because of "technical difficulties". specifically, it reads:
"Sorry, we're doing some work on the site
Thank you for being patient. We are currently experiencing technical difficulties and not taking new orders at the moment. If you have an existing order, please email:
sales @theunlockingcompany.com"
I'm pretty skeptical that it's actally down because of technical difficulties as;
1.there's complete radio silence from them when I tried contacting them multiple times
2. The site was down yesterday on October 28 and today on October 29 it's still down somehow, and could've been down for longer before the 28th but I wasn't checking that everyday.
3. There's a high chance they are using this as a sick excuse/coverup to take peoples money and run away with it.
You literally cannot use this service right now (not like you should) and not probably for a while because of "technical difficulties", and many customer's order might not ever get fulfilled. Last thing, if the site ever goes back up, I hope that nobody (including whoever is reading this) ever tries to order a sim unlock from theunlockingcompany.com ever again."
"Why do they only respond to people who give them a good review? This is a whole scam they bank on people not reading the terms and agreement! They send you all those updates like they are doing everything in their power knowing they can't unlock your phone. They clearly explain that they will blacklist your "IMEI" and if you try to do a chargeback "they will send your bank the term and agreement" and they will win and even get half of the refund back they sent to you. What a complete joke. They have done their research and word everything in their favor. What's funny is either they have an "AMAZING CORNY 4-5 STAR REVIEW" OR A 1 STAR REVIEW. PLEASE KNOW YOU WILL ONLY GET HALF OF YOUR MONEY BACK! LASTLY, THE CORNY EMAIL FROM THE OWNER on how upset he is and how he ran back to the office when he found out I was not only refunded but put on the wrong list. Which was a lie I was refunded $13.26. He sends that to help them when the chargeback claim."
"They never respond to your questions but send you emails about other things in less than 24hr they say we can’t unlock your phone and keep your money. One last thing on the website it says they have been unlocking for 12yrs but in a email they say they have been doing it for 14yrs get your story straight. "
"After a few days of waiting, they confirmed that my IMEI specifically took longer. It takes a a little while to respond, but we are resolving it with the customer service team. They seem to be a solid company."
"It's been over a week since i paid for the unlocking of my phone. My phone is still locked and i received no news from the company. To make matters worse, i received two threatening emails that threaten to permanently lock my phone. Let that sink in for a minute: i paid money to a company to unlock my phone and in return they threatened to permanently lock my phone. Isn't that against the law?"
"Customer service and overall experience was great. Very responsive with questions and the service worked great for my Galaxy S7"
"I will recommend and use them again i had a great experience "
"I followed the instructions and they were very helpful with speedy communication and even after finding out the phone was blacklisted I was still given a partial refund honestly you Don’t find too many companies like this they could said fuc it your phone black listed and took all the money what can I do after not a dam thing but this honestly will make me refer and come back to do business with this company"
"The customer service provider from the company is great and they are prompt. Thanks much. "
"Smooth experience unlocking my Razr+"
"They were so responsive and attentive the whole time! So pleased with this company"
"I've had two different Galaxy S22 Ultras unlocked from this company, each being a $300 CAD unlock. No other company was able to unlock these phones and this company, while expensive, was able to do it and did it very quickly. They also unlock phones for a way lower price for phones that aren't as difficult to fix so take the amount I had to pay as the high end. They were very professional in their communication and gave me an update every single day. Will definitely use them again in the future if I need an unlock done. Highly recommend."