"hey raiders54, the exact same thing happened to me. I think they went out of business. I ordered two bottles of the same scotch, one for me, one for my dad---he got his but mine is a gonner, $85 down the terlet.
And my dad got the wrong whiskey to boot.
ouch"
"Ordered a 25 year old bottle of single malt Tomatin Scotch on june 29th and was charged the full amount on July 1st. The Product never shipped and when I contacted customer service on July 3rd about the issue they said they would look into it and call me back. When I called back their voicemail said they were closed until JULY 18th!! Who closes for that long?! I needed this bottle for a business trip on july 10th and now I no longer need it. I still have not received any response from the company and have sent several emails. Very bad customer service and I will never use this company again."
"Great service. I received exactily what I wanted and I will order again from Thewhiskeyplace. I would like to see more cognac choices if possible...."
"It was shipped and arrived as promised! Great company to do business with. You have made a lifer out of me!"
"Wasn't exactly how I thought the taste would be."
"Delivered earlier than expected. However, delivery costs were high
"
"The order came in a timely manner as well as being packaged very well to ensure the contained items were protected."
"Did not receive the shipment and when i called back to inquire got a curt and unsatisfactory reply"
"Every transaction we have had with this company has been dead-on perfect. Thanks!"
"I was delighted by the selection of scotch, in all price-ranges. The processes of selecting the scotch and completing the order were efficient. My order was completed accurately and I received the package sooner that I had expected."
"They are slow to respond to e-mail inquiries, and sometimes don't respond at all."
"I ordered my brother a bottle of rare Irish Whiskey and paid extra for it to be delivered ON his birthday. When I didnt' hear from him that he had received it, I called The Whiskey Place to inquire and they advised the bottle had been broken during delivery. This was 3 days after it was supposed to be delivered. They said they would process another delivery. First, why was I not notified of the first bottle breaking? Then, why did I have to call to ask for another bottle to be delivered? If I had not called to check, I would have paid for a gift that was never delivered. I don't usually call people to see if they received their gifts so they can thank me... I prefer they call when they receive it if they like. My brother didn't know he was getting the gift, so obviously did not call. Terrible service, terrible experience, terrible company. Never again."
"Process was easy. Price was fair. Delivery was fast. Follow up was excellent. What else is there?"
"I have ordered from the Whiskey Place a number of times now and I am always impressed with how quick and easy ordering is as well as the prompt delivery. I highly recommend The Whiskey Place."
"I am still waiting for these orders to be deliveried. I did not recieve a tracking number that would connect so I can not check the status of the packages. "