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Product & services pricing
4.45/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.00/5
Customer service:
4.47/5
Return/Replacement policy:
3.91/5
Featured Review


Verified
5/5

2022-09-01

Quick service fair buyback prices

"The immediate refund estimate was great. Reminders to ship item in case you forget"

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Verified
5/5

2022-09-01

Good services

"Good service 100% recommended guys "

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Verified
5/5

2022-08-31

Excellent Customer Service and Fast Response

"I received my payment the same day they received my phone and I received exactly what they promised. I highly recommend!! Will be using them again. "

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Verified
5/5

2022-08-22

Good service

"Surprisingly easy. I got $5 for a completely BROKEN phone. It Was going to go in the trash! "

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Verified
5/5

2022-08-22

Good

"Easy process, got my money fast"

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Verified
3/5

2022-08-21

Over estimate and under value

"Traded in a phone in very good condition, but they claimed it was excessively scratched. "

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Verified
5/5

2022-08-21

Great

"Great easy-to-use fastpay"


Verified
5/5

2022-08-20

5 Star Review for Simplicity

"I’m writing a 5 star review for the simple and fast service. I sent, sold, and got paid with 5 days. Thank you "

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Verified
5/5

2022-08-15

Honest pricing and shipping

"Fair pricing and shipping "

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Verified
5/5

2022-08-15

Best price

"Very satisfied. Check came quickly."


Verified
1/5

2022-08-14

DECLINED

"SENT A BRAND NEW MOTOROLA 5 G ACE PHONE AND WAS OFFERED PENNIES ($20.00), THANKS FOR NOTHING! ATILL WAITING ON RETURN OF PHONE AS PROMISED."

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Rep reply posted 2022-08-19
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Jerry,
I am sorry that you are upset. However, you put your phone as unlocked on our website and it is not. It is locked to Consumer Cellular. Our website would have given you a quote for $20 being locked to Consumer Cellular. Your phone was returned immediately. tracking : 9400111202530938970840”


Verified
5/5

2022-08-11

Excellent and fast service

"Entire experience was very easy "

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Verified
2/5

2022-08-01

Overpromised, underdelivered.

"Got a competitive quote before sending it in and then was offered 1/4 of original quote due to something that wasn't wrong with the phone, felt very dishonest. "

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Rep reply posted 2022-08-03
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Derek,

I am very sorry you feel this way. We purchased your cracked Note 8 for the full quoted amount. The S9 has a significant burned in image in the LCD. We returned the S9 to you at our expense and paid out the Note 8. I am very sorry we were not able to purchase the S9 but you have it back now. Thank you for giving us a try.”


Verified
5/5

2022-08-01

Honest company that comes through!

"The Whiz Cells offered and gave me what was originally quoted. A competitor sent me all kinds of nonsense about my phone, then lowered their offer to less than 25% of what they quoted. The WHIZ CELLS is the way to go, honesty and integrity appreciated! Thanks Whiz Cells."

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Verified
5/5

2022-07-29

They gave me a price and delivered

"Simple process. Gave me a very good price and upon receiving my phone delivered upon tha agreed upon price."

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