Product & services pricing
3.56/5
Chance of future purchase:
3.32/5
Shipping & packaging:
3.82/5
Customer service:
3.41/5
Return/Replacement policy:
3.44/5
Featured Review


ResellerRatings
Verified
5/5

2017-12-01

Good Service

"I like there services and they are very responsive.. I like doing business with them!"


ResellerRatings
Verified
5/5

2017-12-01

Great Experience

"Super easy and fast. Would definitely recommend!"


ResellerRatings
Verified
1/5

2017-12-01

I never heard back

"After the initial inquiry to sell my Samsung 8+, I never received anything in email from them."


Rep reply posted 2017-12-01
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hi Anthony,

We see that you placed an order to sell your phone. A prepaid shipping label was emailed to you and we have just been waiting for you to send it. Once we receive the package we can proceed. ”


Verified
5/5

2017-11-30

Great and on time

"Awesome service was happy with the overall turn out"

Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges
Overall customer service

Verified
3/5

2017-11-22

Yall Aite

"My device had a 15 dollar decrease just becuase it was brought from metro pcs and not att but i dont see the difference. Other than that shipping was fast, still awaiting refund"


Verified
5/5

2017-11-20

Excellent

"Fast delivery and service. "


Verified
5/5

2017-11-19

Excellent turn

"They were quick and honest right from the beginning. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-11-18

Seamless Process

"I really enjoyed doing business with them as the process was fast and easy. I will definitely do business with them in the near future."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-11-16

Payment

"Paid me $45 instead of my promised $100 for my iPhone 6 because of a TINY crack that didnt even reach the display. "


Rep reply posted 2017-11-17
A rep from Thewhizcells.com, TheWhizCells, has responded:

“How many or how big a crack or cracks are do not matter. It can be shattered and the same result of replacing the screen is required. I am very sorry that you are unhappy. We would have been happy to have sent the phone back to you at our expense.”


Verified
1/5

2017-11-16

revised offer

"It just doesn't pay to be honest.
You offered very little, got the box, the charger, no scratches pristine condition and... "there's an image burnt on the lcd" sure!
"


Rep reply posted 2017-11-17
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hello,

We would have been happy to have sent you pictures. Samsung phones commonly have issues with the home screen burning into the background of the LCD. I am very sorry you were unhappy but we did not take much off of your quote. It looks like $7.”


Verified
5/5

2017-11-16

Sale of cell

"Quick easy and followed through with what they ssid"


Verified
5/5

2017-11-16

A+

"Easy process and a quick turn around. I would recommend you to anybody"


Verified
3/5

2017-11-16

Promised one thing got another

"I was offered $100 for my old phone. I sent it in and then got an email saying the home button didn't light up anymore, therefore the offer would be reduced to only $70. The funny thing is the home button doesn't light up on that phone. I felt snookered but what was I to do. I accepted the new offer of $70. Very frustrating."


Rep reply posted 2017-11-17
A rep from Thewhizcells.com, TheWhizCells, has responded:

“Hello,

It is not the home button. It is the menu button and the only way to see it is via light. I am very sorry that you feel snookered but the light does not work for the menu button. Again I am very sorry that you were not satisfied.”


Verified
5/5

2017-11-13

Tippy

"Awesome sauce. Thanks guys "


Verified
5/5

2017-11-12

Easy sale.

"Process was easy, received the amount quoted."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges