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Product & services pricing
4.17/5
Chance of future purchase:
3.45/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
3.25/5
Featured Review


Verified
3/5

2017-06-19

Dishonest

"I sent a Samsung Galaxy S7 in very good condition. The only minor nick was on the home button, barely visible. I was quoted $250 and then received a notification that the phone was downgraded to a "good" due to a LCD burn issue reducing amount worth to $175. This is bogus! They are aware that there are times when customers don't want to fight that battle and give in as I did. I was dealing with a lot at the time, otherwise, I would have requested that my phone be returned to me so that I could work with another company."


Verified
5/5

2017-06-19

Hassle-free experience.

"I had never heard of TheWhizCells. I was searching for somewhere to sell my used phone and I visited the usual suspects. The most well-known company with all the commercials didn't have my phone listed as one they accept. I wondered why since it was a fairly new model. That's what prompted the search for another company, and I happened upon TheWhizCells. They gave me an estimate for my device, sent me a pre-paid USPS label, and I sent it in. Just about a week later, the money was deposited into my PayPal account. No issues, no hassles, no problems.

It was a great transaction. I would not hesitate to use them again if the need arose.
"

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Verified
1/5

2017-06-17

L this is a scam they don't deserve even one star. Done this to me twice...

"DONT WASTE YOUR TIME OR MONEY - WHIZS IN NOT LEGIT. Couple years ago I sent in a brand-new iPhone 5 and they sent me back a notification that it was "damaged" so they would only offer me a fraction of what they quoted. I had the phone returned - it was perfect. This time I sent in an iPhone 6 Plus that was in good to excellent condition .

I was stupid enough to try this with your phone – but to be safe I took photographs. I just got notified that my phone is not only unable to utilize the touch ID but "the screen is cracked". I anticipate when it comes back it will be in perfect condition again . Don't believe these guys.
"


Rep reply posted 2017-08-01
A rep from Thewhizcells.com, TheWhizCells, has responded:

“We are sorry that you are disappointed in our service. However, we sent you pictures of the phone. Right when it comes on it says the touch ID is not working. Your phone was immediately sent back at our expense. Good luck to you with the sale of your phone. ”


Verified
5/5

2017-06-16

"Great experience! Very easy!"

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Verified
5/5

2017-06-14

Great experience

"They sent the envelope to send the phone back to them. And less then a week the check arrived. "

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Verified
5/5

2017-06-11

Phone

"Very smooth and easy transaction. Fast payment. No problems at all."

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Verified
5/5

2017-06-10

Amazing

"The process cannot be any easier. Simply the best."


Verified
5/5

2017-06-09

paid what was promised

"Thewhizcells paid me what they quoted me and in a very timely fashion!"


Verified
5/5

2017-06-08

Great pricing!

" This company offers the best prices for trade ins hands-down! The PayPal option makes the transactions Quick and Painless! "


Verified
5/5

2017-06-08

Joe's old cell phone

"Great experience!! Got paid quickly!"


Verified
5/5

2017-06-06

Awesome. So easy and quick!

"Thanks for the great phone value and really quick payout!"

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Verified
5/5

2017-06-06

Excellent Service

"Very smooth and well laid process. Received the check within a week after I sent the phone. Highly recommended."


Verified
5/5

2017-06-05

Did just what they said they'd do.

"They paid the most of anyone for my Pixel. I printed the mailing label and 2 days later I had money in my paypal account. "


Verified
4/5

2017-06-02

"Good so far, I haven't received my funds yet though."


Verified
5/5

2017-05-30

Awesome

"I needed extra money, and I came across TheWhizCell. It was very easy and convenient. Thank you"