"I'm a super skeptical guy. An I admit I was nervous at first sending my phone in. But travis kept me updated everytime I emailed ,I got a quick response back. I sent my phone in on a Tuesday an was paid the following Saturday. An the payment was really fare. So I had a very good encounter. I would 100 percent do this again with them.,an I probly will. "
"Good pricing, money was deposited quick with no hassle, will recommend..."
"I didn't have any luck trying to get rid of my 2 old LG phones. I was very happy with the amount paid for both. It was much more than other places I had looked. I would use them again for sure."
"We sent our Galaxy S6 Edge we took a picture of the tracking number before sending it we hadn't heard anything so i tracked the package through usps and it said delivered to their address so we contacted them and they said the package has not been delivered there and sent us a tracking number that was not the tracking number on the package we sent we sent them a picture of the package with our tracking number and the usps saying it was delivered they said we dont have your package and they will stay in contact i would definitely not recommended going through them to sell your phone they have our phone but wont send the money and there is nothing we can do about it the phone number they have to call goes straight to voice mail every time and it takes them 3 days to respond to an email. Update they sent us a $35 check when we specifically asked for our phone back all the reviews on this company look good but its not pay attention to all the bad reviews "
"I sent a Samsung Galaxy S7 in very good condition. The only minor nick was on the home button, barely visible. I was quoted $250 and then received a notification that the phone was downgraded to a "good" due to a LCD burn issue reducing amount worth to $175. This is bogus! They are aware that there are times when customers don't want to fight that battle and give in as I did. I was dealing with a lot at the time, otherwise, I would have requested that my phone be returned to me so that I could work with another company."
"I had never heard of TheWhizCells. I was searching for somewhere to sell my used phone and I visited the usual suspects. The most well-known company with all the commercials didn't have my phone listed as one they accept. I wondered why since it was a fairly new model. That's what prompted the search for another company, and I happened upon TheWhizCells. They gave me an estimate for my device, sent me a pre-paid USPS label, and I sent it in. Just about a week later, the money was deposited into my PayPal account. No issues, no hassles, no problems.
It was a great transaction. I would not hesitate to use them again if the need arose. "
"DONT WASTE YOUR TIME OR MONEY - WHIZS IN NOT LEGIT. Couple years ago I sent in a brand-new iPhone 5 and they sent me back a notification that it was "damaged" so they would only offer me a fraction of what they quoted. I had the phone returned - it was perfect. This time I sent in an iPhone 6 Plus that was in good to excellent condition .
I was stupid enough to try this with your phone – but to be safe I took photographs. I just got notified that my phone is not only unable to utilize the touch ID but "the screen is cracked". I anticipate when it comes back it will be in perfect condition again . Don't believe these guys."
“We are sorry that you are disappointed in our service. However, we sent you pictures of the phone. Right when it comes on it says the touch ID is not working. Your phone was immediately sent back at our expense. Good luck to you with the sale of your phone. ”
"Great experience! Very easy!"
"They sent the envelope to send the phone back to them. And less then a week the check arrived. "
"Very smooth and easy transaction. Fast payment. No problems at all."
"The process cannot be any easier. Simply the best."
"Thewhizcells paid me what they quoted me and in a very timely fashion!"
" This company offers the best prices for trade ins hands-down! The PayPal option makes the transactions Quick and Painless! "
"Great experience!! Got paid quickly!"
"Thanks for the great phone value and really quick payout!"
"Very smooth and well laid process. Received the check within a week after I sent the phone. Highly recommended."
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hello,
We have sent several emails about your order. The phone is locked to a Samsung account and we can not process it until that is removed. If you will kindly respond to our messages we can process your order quickly. From what it appears the phone would likely pass inspection for a full price payment.”