"Great company to do business with. Received immediate attention for replacement of defective batteries in original order. I will certainly do business with Thomas Distributing again in the future. "
"Easy to order and fast shipping. One item was left out of my shipment and I emailed and called and left a message with the company after hours. Both the email and the phone call were returned very quickly and my missing item arrived within two business days. I would recommend this company to anyone and will shop there again for sure. Great prices and customer service!!"
"Purchased an Ansmann Energy 8 battery charger. It arrived timely, and functioned perfectly, but it had a slight blemish as shipped from the factory. I emailed Thomas Distributing suggesting a 20% discount, and it was approved within a couple of hours. I will definitely shop there again. Superior selection and service.
John"
"I am a customer from Malaysia, although I had to pay USD30 for the shipment charges, I am very satisfied with the service. Delivery was very quick and prompt, placed the order on Friday night and received the items on the following Monday morning.
Fantastic and very accomodating service"
"I made a mistake in placing my order and they
very quickly helped me get it straightened out
with just one email. Very friendly and efficient."
"I paid a little more money to get exactly what I wanted, then discovered I made the boneheaded mistake of ordering the wrong item. Thomas-Distributing not only took back the open box items, but returned a more expensive product at no extra charge!
What fantastic customer support! Thank you for making a very satisfied customer, we will do business with you soon!"
"I ordered a battery charger pack for use with a canon digital camera. Ordered it as a gift for a friend and he didnt receive it. On investigation, it was learnt that the shipment was being returned by FedEx. Mailed customer service, and received prompt and informative replies (Thanks Tammie). Service and support experience is excellent. Hassle-Free resolution - charger pack is being reshipped via Next day shipping.
Now how cool is that ..."
"This is the model company any eTailers should be following. The website isn't the most flashy or clean but once you get around to finding where you want to go to find the products you want, you're all set. I love ordering from them. Great prices, the latest battery products and the fastest service I've ever experienced. Awesome shipping discounts or returning customer offers. And the free battery holders are the icing on the cake. They usually ship within hours of an order placement. It's just incredible! I love all the NiMH batteries and chargers I've gotten from them. It's the only place I'd go for rechargeables."
"They have the friendliest service over the phone and thru the e-mail. They replied my e-mail on Sunday night telling me they will get back to me on Monday.
Keep up the good work. They will definately be my first choice for my next puchase.
Ersin Sivrican"
"I have purchased many sets of AA NiMH batteries for my digital cameras. These batteries from Thomas Distributing have always been an excellent value. On one occasion, a nine-month-old battery became defective. I returned all four batteries in the set, and promptly received new batteries in exchange. Great customer service from Thomas Distributing! 7-28-04"
"Thank you for the fine product; speedy delivery; excellent service and prompt and courteous e-mail responses.
For you buyers out there, if you're in need of batteries, chargers, etc., don't hesitate to do business with "Thomas Distributing"! And their prices are great, too!!!"
"I am very pleased with the fast responses by email, as well as the courteous service from the sales staff, and the top quality products they sell, especially those I purchased.
They went above and beyond in helping me, and I am recommending them to all my friends!"
"I have decided to remove the comment I had here. It was too petty. They seem to have a very high rating."
"I have made multiple purchases from Thomas Distributing. All experiences have been excellent. Items ordered are delivered promptly and as ordered. Had a slight problem with the functioning of a battery charger. They immediately replaced it without question. Wonderful company to deal with. Wish all companies were like Thomas Distributing."
"Wow! I ordered on Monday, got it on Thursday. Everything came exactly as I ordered it and very well packaged. All products were exactly as described and while I'm topping off some of the batteries right now, I popped a couple in their "as shipped" condition in some 2-way radios I just purchased and they fired right up. The service that Thomas Distributing has provided is outstanding and I'm sure the products I received will perform as well as their reputation leads me to believe they will. I don't think you can go wrong by doing business with this company."