"Good website and ordering process. Excellent order status with email of tracking number automatically. Received shipment as promised and discovered a slightly defective battery. I used their easy support system and received a quick reply that a new battery was being sent without charge that day. Great customer service and they definitely stand behind their product!"
"EXCELLENT seller! I've ordered repeatedly from them, and every is shipped quickly and perfectly. It's the customer service that stands out though -- I've never seen better. I buy ONLY from them when possible. The MAHA NIMH batteries/charger are the best made."
"One of the most knowledgeable, totally reliable and helpful merchants on the Web. Owner Eugene Thomas is a without a doubt the best of the best.
Orders are shipped immediately. Customer service is phenomenal. Packaging is excellent. "
"Thomas Distributing provides top notch customer support. My original order was handled promptly, but more importantly when I experienced a problem with one of their products the return policy was handled quickly, friendly and hassle-free.
Highly recommended!"
"Website easy to navigate, sufficient information to allow product selection, incredibly fast acknowledgment of the order, fast delivery, rapid response to a technical question. Excellent in every detail."
"Ordered online the Maha Charger that came with 4X Powerex 2200mAH batteries because of the low pricing. Immediately got confirmation. Product came quickly, new, and as ordered. Absolutely no problems. Ordered another set of batteries and immediately got confirmation as to what date to expect it. I trusted ratings found in resellerratings.com for Thomas Distributing and it has been confirmed. Site just exudes a kind of straight-forward honesty. Will deal with this company like I do with newegg.com. Excellent!! "
"Order arrived and was exactly as represented and came in just a few days. Very satisfied with products and service."
"I ordered a combo kit of Powerex 2200 batteries. They have the lowest prices on them that I have seen plus they give you lots of different options on shipping. After ordering they send you a confirmation email followed by another email when the package is sent out for shipping. On the shipping notice, I saw that the address was wrong so I contacted their customer service department and they corrected the problem right away. They were very prompt and curteous. I would highly recommend them to anybody who wants to buy photography equipment. Really profession work guys! Keep up the awesome job!"
"I also ordered the Maha charger and 8 batteries.
(fantastic charger!)
They arrived on time and in a hurry, but without
the car charger adapter. Whoops! So I call them
and the lady on the phone, so very nice, sends me
one out straightaway. What kind of customer
service is that? I expected a hassle and a "You
suck, I got your money already!" but no, these
people are very nice and polite and fixed the
prob in expert fashion. I'm definitely buying from
them again as soon as I'm back from my vacation!
Thanks Thomas Distributing!"
"Ordered Maha charger and 8 batteries; arrived promptly. However, one of the batteries would not take a charge. Reported to Thomas Distributing and within days replacemnt battery in my hand. Excellent customer service."
"Hello,
I just wanted to say how blown away I am with your service. This is the
second order I have placed with you and after ordering through the net
yesterday and having the courier come today I now see why you guys have such
a great reputation. As a professional photographer I sometimes need things
fast and since I am shooting 3 weddings this weekend and I just couldn't
imaging doing them with my older chargers and batteries in my S2Pro's. I was
really counting on you guys and man did you deliver. Thanks again and I will
definitly use you guys again and pass your name on to friends,
Cliff"
"I'd like to congratulate the Customer Service from this company. I had a problem with a battery charger and the unit was promptly replaced by a new one. In addition, as I'm currently living in London, they offered me different options to keep the shipping cost down.
I'm really very well impressed with the profissionalism of people who I deal in this company. They know exactly how to overcome their customer expectations. "
"The BEST seller of rechargeable batteries, chargers and associated equipment on the internet. Have been buying from them for years and always been highly satisfied with their pricing, quality of the products and speed of shipping. When a problem does occur, they handle warranty issues immedialtely and without any hassle. I'm highly impressed and always refer my friends and associates to Thomas Distributing for their rechargeable battery needs. "
"Wonderful service - fast shipping. Merchandise received in 3 days."
"Found web site to be very informative. Very prompt shipping. Order was confirmed by e-mail. I will highly recommend Thomas Distributing to my friends, and I will definitely buy from them again--First Rate!!!
ace1911"