ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2015-12-07

"it says order delivered but haven't received it."


Verified
5/5

2015-12-07

"Everything was packaged neatly and looked better than expected. Definaly will order from you all again!!"


Verified
4/5

2015-12-07

"I was happy with the purchase experience as far as price and shipping, however, if I hadn't been using a $20 credit I would have returned my item. It was stated that it was in excellent condition, but when it arrived it was so faded that I couldn't tell if it was black or navy. I will definitely give it another try because I love the concept and everything went smoothly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-12-07

"Have loved my purchases, all in very good condition.
Returns are easy and processed quickly.
And the packaging and marketing are cute and clever.
This company was a great find!
"


Verified
5/5

2015-12-07

"The clothes were true to size and came quickly. The quality was very good. "


Verified
4/5

2015-12-07

"Another great experience from ThredUP! Everything arrived quickly and my girls were thrilled with their clothes from Justice. It's great to get clothes they like and enjoy for a fraction of the cost. (Especially when I have triplets:0) The only reason they didn't get 5 stars this time was because one sweater was not in excellent condition as it said it was. It had a couple holes in it that I had to mend before my daughter could wear it. She was still happy with it though!"


Verified
4/5

2015-12-07

"Pretty good clothes nd fast delivery "


Verified
4/5

2015-12-07

"Good overall, missed on one item (color) but will work"


Verified
5/5

2015-12-07

"The two items I ordered didn't work out but I found every aspect of my shopping and ordering experience to be exceptionally smooth. From the super fast delivery, the packaging, the return process and the customer service overall has been really easy and a very accommodating experience."


Verified
5/5

2015-12-07

"Though the shipping was slow, the qualities of items are very good, they all look like brand new!"


Verified
2/5

2015-12-07

"I was kinda upset when i got the product and it was really dirty. I understand it's resell but the bottoms of the shoes were extremely muddy and very worn out. I probably will not order from the site again and that makes me kinda upset because there were very cute items on there that my daughter would love"


Verified
5/5

2015-12-07

"Easy to order, fast delivery, great products and excellent prices! Will shop at ThredUP again!"


Verified
5/5

2015-12-07

"My 3 Lilly Pulitzer/Vineyard Vines dresses were all in great condition and I love them."


Verified
5/5

2015-12-07

"Both the items ordered fit great and were like new! Great value!"


Verified
5/5

2015-12-07

"Arrived timely, in a great shipping box, with an accurate order. Very pleased."