"Got tickets as expected.."
"I had to purchase several tickets for a trip to Florida and had seen an add for TickPick and thought I would try them. They were cheaper in almost every case and I used them to purchase 4 out of 5 tickets."
“Than you for the great review, we're happy that you had such a great experience with us and we look forward to providing you with many more!”
"Went to a NBA game with three of my childhood buddies and it was quite an experience based on the price we paid for seats that were only 3 rows away from the court side seats..What a truly stupendous deal and experience for the money we spent.. Quite reasonable to say the least"
“Thank you for the excellent review, we're glad you had such a wonderful experience and look forward to providing you with many more!”
"I like the fact that there are no "add ons" for fees!"
“Thank you for the review, we're glad to have you as a customer.”
"Tickets arrived in a timely fashion and was a perfect experience will use again "
“Thank you for the great review! We're glad your experience was stress free!”
"This site is specifically designed to protect the sellers and to make the company as much of a profit as possible. Immediately after my purchase of tickets I went to the venue's website to try to get a "view from my seat" type of thing. Not only did I find out that my exact seats were still available for purchase from the venue, but they were $245 cheaper for 4 tickets! I called TickPick customer service when I saw that and their response was "oh well!"
So basically I just spent $245 extra to have some a-hole now go to the venue's website and buy those tickets that they sold me, that they DON'T EVEN OWN YET!!! I am beyond infuriated. I could've bought 6 tickets directly from the venue for the price of 4 tickets on this website! Shame on you seller, and i will NEVER use TickPick again."
“TickPick is a ticket marketplace, that means all the tickets sold on our site are being sold by various individual sellers, many of whom are professional ticket brokers. TickPick does not set any of the prices you see on our site as each seller is given the ability to set their own prices as high or as low as they see fit. This means that tickets can go for higher or lower than the original purchase price. We apologize for any confusion regarding how our marketplace works.”
"Need a refund or new tickets "
“Hello, we are sorry to here that there was an issue with your order. We have looked into this and see that this has been resolved with help from our customer support team. This is not the experience we want for our customers and we are truly sorry for any inconvenience.”
"Had tickets on time. Great experience."
“Thank you for the review, we're glad everything went smoothly and look forward to being a place you can trust to purchase your tickets from again and again!”
"From Boise State basketball, to Rascal Flatts! I now purchase all my tickets through TickPick!!!"
“Thank you so much for the review, we're glad we've become your ticket go-to and look forward to having you use us for many events to come!”
"This is my second time using TickPick worried about receiving my tickets "
“Hello, thank you for the review, we were able to look into your order to find that your tickets have already been transferred to you some time ago. You simply need to click on the link in the email we sent you to retrieve them. If you need any assistance with this our customer support team is always available to help”
"Loved getting the tickets I wanted with such ease - ease in finding the event I wanted, the seats I wanted, and the walk-through steps on how to use them. "
“Thank you for the review! We're glad to have you as a customer, and look forward to providing you with many more stress-free ticket buying experiences.”
"Every time I compare tickets on stubhub, ticketmaster or tickpick, they win out every time. I have no idea how or why other people are paying the ridiculous fees to the other 2.
For future reference, always go all the way to checkout and compare the prices with taxes fees all in. "
“Thank you for the great review! We love customers who do their research and see for themselves what TickPick has to offer, we look forward to having you use us for many events to come!”
"Fast, easy, and fair prices!! Love the no hidden fees! Thank you"
“Thank you for the great review and for using TickPick! We look forward to becoming your go to place for tickets.”
"The transaction was smooth and fairly easy. The only problem was spending so much money on the tickets and not finding out where our seats were until the day before the game. We were not totally satisfied with where we were seated. My husband and I would only use the site again if we knew where the tickets were during the purchase. Random seating on the 10 yard line for 8500 a ticket was ridiculous. We deserved better seating for that price."
“Thank you for the review, we're sorry to hear you weren't happy with your exact seats, for the Super Bowl tickets bought early on are listed by 'zone' which means your seats can be anywhere within a certain range of seats. As the event gets closer exact locations are listed, but zone seats cannot be returned or refunded so it is a bit of a gamble. We hope next year you'll be able to purchase seats in the exact area you'd like to sit.”
"Inside the venue where the ticket pick up was fine. Everyone was very nice. The neighborhood was a slum with homeless people all around. I ask the person who gave me my ticket why they picked such a neighborhood. He apologized. I told him my car was parked 2 blocks away. He said ask the security outside to walk you to your car. I did and he told me he can't leave, just be careful and put your ticket in your pocket, because people are trying to steal them. I was happy to get to my car safe and leave."
“Hello, thank you for the review, we're glad you we're able to pick up your tickets with no issues and are sorry that pick up location for this event was not one you enjoyed. We are genuinely thankful for your feedback and will pass this information on to our team.”
A rep from TickPick, Tickpick1, has responded:
“Thank you for the review! We're glad to hear everything went smoothly for you.”