"Could not have been easier."
"I have not received my tickets. "
"Some tickets were last minute, but customer support made sure they were delivered and stayed in contact throughout. "
"Good prices and fast delivery "
"I strongly advise not using TickPick.com for event tickets. We barely got our tickets on time, which came electronically even though I paid for shipping that was promised to ship a week before. When it did not ship as promised I had to follow up multiple times just to get the tickets at all. I have sent 9 emails expressing my disappointment and they haven’t even sent me a response even though they have a 100% money back “guarantee”. Also our seats were obstructed view but not advertised as such. Dishonest and unreliable."
“Hello, we apologize that your emails did not receive a response, after investigating this matter we see that we received and responded to two emails from you and cannot locate any others. This may have led to a break in communication, and for that we apologize. Your shipping cost was refunded in full due to the change of delivery method. On our site we mention in our user agreement and FAQ that we cannot guarantee that the delivery method of any tickets purchased will not change. Due to the nature of ticketing there are times when final delivery method will differ from the type of delivery that was originally expected. As for your view we require our sellers to disclose obstruction as long as the venue has designated a seat as such. The seats you purchased were not designated as obstructed by the venue. We apologize for any inconvenience caused by this situation.”
"as above easy to buy the tickets"
"Everything went as smooth as it could. Really nice. Most importantly, I would not have attended this game if not for TickPick because I would never pay the exorbitant fees that other re-sellers charge for what is a simple computer allocation. TickPick is the only ticket application I keep on my phone. "
"I had a great time! The seats were great!"
"All the tickets sold and it had been 11 days since the I just want updates."
“Accounting is handled on Wednesday of every week, and we begin processing payments for individual sellers on the second Wednesday after the event has taken place to ensure that the tickets were valid for entry and didn't cause the buyer any issues, so you should expect your payment to be sent via PayPal to your email on file on or shortly after the second Wednesday following the event you sold for.”
"Super easy & convenient!! I received my tickets almost immediately! I'm DEFINITELY choosing TickPick for EVERY CONCERT & EVENT from now on!"
"Simple and easy to use I like the no service fee"
"I've had this app for quite some time. Finally I decided to use it and I must admit everything went pretty smooth. "
"Never got tickets. Worst ever!"
“Hello, we have investigated this matter and see that your tickets for both orders were delivered as scheduled. We do not have any record of you reaching out for assistance with finding your tickets, often times ticket transfer emails can be filtered as spam or trash, if there is every an issue with an order we recommend reaching out to our customer support team via phone or email.”
"After my first experience I’ll never turn back. I used this there times in one month. Awesome prices. Awesome events. Awesome time! I’d love to be to set price alerts though!"
"The wait to get my tickets was stressful. You take my money day of order, I’m used to getting my tickets same day as ordered. "
“We're happy to clear up any confusion! In the confirmation email sent after you've placed your order the seller notes when your tickets will be ready for delivery at the latest. This is because that date is the latest they expect to receive them from their source (Ticketmaster, the box office, etc).
Once a sale has been confirmed, your tickets are 100% guaranteed and will be delivered in time for the event.
”
A rep from TickPick, Tickpick1, has responded:
“Hello, I see this matter was handled with the help of our customer support team. We apologize for any inconvenience caused by the delay of the delivery of your tickets.”