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Product & services pricing
4.33/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.42/5
Customer service:
3.86/5
Return/Replacement policy:
4.24/5

Verified
5/5

2019-08-27

Good

"Great seats! Good communication! "


Verified
1/5

2019-08-27

Horrible!

"I missed out on $100 because you don’t allow us to change our address!! How ignorant is that! I will never purchase through ticpic again!!"


Rep reply posted 2019-12-21
A rep from TickPick, Tickpick1, has responded:

“Hello, as physical tickets purchased with us are shipped via FedEx if there is ever and issue with your address we can reach out on your behalf to request the package be re-routed to an updated address. In this situation no one reached out to us regarding an incorrect address until after the tickets were already delivered. We apologize for any inconvenience but FedEx is not able to re-collect packages that have already been delivered.”


Verified
5/5

2019-08-27

Excellent

"Selling tickets was quick and easy."

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Verified
5/5

2019-08-27

Great

"Tick pick has been hooking me up. May have to make an additional stop to pick up hard copies but definitely worth the price! "

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Verified
5/5

2019-08-27

Best ticket site ever

"Very easy to use and great experience. No fees are amazing! Seat choices are great! No more seat geek or stub hub for me!"

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Verified
1/5

2019-08-27

Getting Worried!!

"I still have not received my tickets and the show is just days away. "


Rep reply posted 2019-12-22
A rep from TickPick, Tickpick1, has responded:

“Hello, we looked into this and your tickets were delivered via an electronic transfer the same day your order was placed. Sometimes ticket delivery emails can be filtered as spam or junk which makes them harder to locate. If you ever have trouble locating your tickets we recommend reaching out to our customer support team for assistance.”


Verified
5/5

2019-08-27

Great customer service

"Tickets were delivered quickly. Customer service was able to answer my questions and was very helpful."


Verified
5/5

2019-08-27

Impressive service. First class experience.

"No issues. Will use every time."


Verified
5/5

2019-08-27

Best place for NFL tickets

"Simple seat selection, up front prices with no hidden fees, fast electronic delivery & guaranteed legitimate tickets. What more could you ask for?"


Verified
1/5

2019-08-27

“Horrible!!!”

"I still have yet to be paid for tickets that I sold on their site! "

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Rep reply posted 2019-12-22
A rep from TickPick, Tickpick1, has responded:

“Hello, payments for tickets sold are sent out the second Wednesday following the date of the event being sold. Payment is sent to the email address associated with your TickPick account via email. If you ever have trouble locating your payments we ask that you reach out to our customer service team as soon as possible.”


Verified
1/5

2019-08-27

Scammers

"I was lied to on the phone by a represented named Steven.. also I called back everyday after my situation and nobody had answers for me. They took 238$ from me and still to this day now they say there going to call me back. NOBODY USE THIS SOURCE!! stub hub ticket master or any other ticket market is worth the extra couple of $ then to deal with these people. "

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Rep reply posted 2019-12-26
A rep from TickPick, Tickpick1, has responded:

“Hello, we have looked into this order and see that you purchased tickets you were unable to use and reached out to request a refund. As stated all sales on TickPick are final, however we see our agents informed you that you are able to resell tickets on our site directly and provided further information on how to do so. This information can also be found on our website FAQ.”


Verified
5/5

2019-08-27

Smooth transaction.

"Iit can’t get any easier than this. I love no hidden fees. "

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Verified
2/5

2019-08-27

Tickets did not arrive on time

"Fed ex did not deliver the tickets at 10:30am as promised. I had to pick up the tickets from fed ex in order to make it to the game."


Rep reply posted 2019-12-22
A rep from TickPick, Tickpick1, has responded:

“Hello, we apologize that you had this experience, despite our best efforts sometimes shipping delays outside of our control can occur. We apologize for any inconvenience.”


Verified
5/5

2019-08-27

Concert

"So easy to use always! Love the sight. Good prices as well!!"

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Verified
5/5

2019-08-27

Great experience

"Worked as advertised! Easy to find tickets and order but most of all delivered as advertised we will use TickPick again!"

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