"Really bad. I Will beber buy from you again
"
"Quick delivery. No hidden fees"
"Tickets exactly as described"
"On the day of getting my tickets, I could not find them on the front page of the app. I had to go to my account and select the day and then find my tickets. When you are in a hurry in line, this is very cumbersome. I would like to see my tickets on the front page of the app and make it easier to access. "
“Hello, thank you for your feedback, we're always looking to better the user experience for our customers.”
"I hate this app, don’t have my tickets yet "
“Hello, your tickets were delivered digitally shortly after your order was placed. If you ever need assistance locating tickets we recommend reaching out to our customer support team as soon as possible.”
"I was at gate to go in pulled up ticket and easy as that on phone. "
"I bought two tickets from tick pick. After 48 hours, they said one of the tickets was sold on a separate website which is fine. However, they refused to refund my other ticket so now I’m stuck trying to sell it. I have to now buy more expensive tickets if I want to go so I can sit next to my girlfriend. If they would’ve just refunded both tickets instead of one, this wouldn’t be an issue. "
“Hello, because we are a ticket marketplace we cannot guarantee that seats will be together unless they are purchased in the same order. Each ticket listing is from a different seller. Because of this each order must be handled individually. We apologize for any inconvenience.”
"TICK PICK WILL TAKE YOUR MONEY THEN SAY THEY SENT THE TICKETS ONLY TO RETRACT THEM FOR SALE A SECOND TIME>>>AVOID>>>"
“Hello, TickPick is a marketplace, none of the tickets sold on our website are sold by us directly, rather they are sold by multiple sellers who use our site to reach a wider audience of customers. Because of this we could not retract your tickets and resell them. When there is an issue with a electronic ticket transfer we do ask seller to resend them on our customer's behalf. When the seller cancels the initial transfer you may receive an email stating your ticket transfer was cancelled, but that is generally followed shortly by a second email confirming that a new transfer has been initiated.”
"Love purchasing my event tickets from here. So happy with the ease of doing so!!’"
"They sent my tickets to wrong email. Paypal had invoiced my credit card but no tickets showed up. I emailed TickPick and they said that no tickets were ordered even though they had billed me. They requested I send the PayPal invoice to them, which I did.
Nothing heard from them so called the number listed but the number wouldnt go through. They had my money and my tickets. Finally found another number and called. They still couldn't find the order. I had a problem before about a wrong email. They fixed it last year and my order last year was fine and went to correct email. I asked to check that incorrect email and there were my tickets in an email account that didnt exist but kept coming up in their system even though they kept "fixing" it. Ok fine my TickPick profile account shows my correct email and so did the PayPal invoice so just move my tickets to correct account. Oh no, they can't do that. They can't refund my money or give me my tickets. I am just out of luck and money because of their error. So I opened a Pay Pal dispute. When aTickPick supervisor realized I had opened a dispute he became nasty and even more unhelpful. Why wouldnt I open a dispute I paid good money for those tickets now no money or tickets. Thieves
"
"Great place to get tickets . Save a ton of money with no worries . Highly recommend"
"Tick Pick is the greatest ticket company on the market. After purchasing a Super Bowl ticket from them, I won't buy tickets from anywhere else. Tick Pick is hands down the best place to buy tickets. I've purchased tickets for basketball,baseball, football, and hockey through Tick Pick. Tick Pick always has a great selection and price for any event, not just sports, all events, i.e. concerts stand up comedy, and more."
"Everyother ticket arrived "
“Hello, we've looked into this and your tickets were delivered before their delivery date. When you place an order on TickPick you receive an 'in-hand' date. This date is the latest date your seller expects your tickets to be delivered.”
"I bought these on Vividseats for $350. And needed to get rid of one of my pairs of tickets, sold one last night so I deleted this listing. Now they’re trying to charge me 200%. I guess I’m just taking the $170 loss on these. "
“Hello, we've looked into this and see that you were not charged a penalty for lack of delivery. Thank you for reaching out to our customer support team for assistance with this order. ”
"You guys are the only place I purchase tickets from!!!"
A rep from TickPick, Tickpick1, has responded:
“Hello, the delivery date for your order was disclosed on the listing before you placed your purchase. While we are always happy to request earlier delivery on our customers behalf we cannot guarantee that tickets can be delivered soon than initially disclosed.”