"TicketsMate.com impressed me with its extensive selection of events. Whether it was concerts, sports games, or theater performances, I had no trouble finding tickets for a wide range of options. The website collaborated with reputable sellers, ensuring the authenticity and reliability of the tickets."
"I recently had the pleasure of using TicketsMate.com to purchase tickets for a concert, and I must say that my experience was nothing short of exceptional. From start to finish, the entire ticket buying process was smooth, efficient, and hassle-free."
"This website is good for purchasing tickets. I did order for Karol G tickets for Spectrum Center and I received these tickets and promised, in time. No hidden charges. Usually, I do not buy from a new vendor unless I check it with my friends who regularly go to music events. Some of my buddy suggest this source for buying tickets and I am glad that I did find it. "
"If I could give this company zero stars, I would!! I purchased tickets in Feb 2020 for the Fabulously Funny Comedy Festival in Baltimore, MD. The show was supposed to be on April 10, 2020, but due to COVID, it was postponed until June 2020. No problem. Since COVID was still haunting us in June, it got rescheduled for September 2020. Again, COVID was still around, so it got rescheduled a third time to April 9. 2021. I found out via Instagram (from a friend because I don't have IG) that the show was canceled. Thanks for emailing all the ticketholders and notifying them that the show was canceled! Mind you, the site states that the only way you will get refunded is if the show is cancelled, so I didn't request a refund after all the postponements. So I emailed AllinTickets about the refund process and was told that I should expect a refund within 120 BUSINESS DAYS!!! NOT DAYS, BUSINESS DAYS!! After I've already waited an entire calendar year for this show, I have to wait an additional 6 months ( 120 business days from 3/17 is 9/1 per google) for a refund! That is absolutely absurd! That money is sitting in some bank account gaining interest instead of being refunded to its rightful owners in a timely manner. That should be illegal! Although my emails were answered within a day, their refund policy is trash! This company will NEVER get my business again!"
"Do NOT purchase from this sight. Once DL or opened u can NOT get a refund. Lost 55$ and pay pal will not get ur money back."
"Did not come through with tickets ordered. Changed seating on us at last minute. "
"Worst experience I've ever had in purchasing tickets! Save your MONEY, TIME and FRUSTRATIONS! Buy anywhere else."
"I was always reluctant to buy tickets from any online platform but got the tickets of an already sold show so I landed on Ticketsmate and they surprised me with the tickets I was looking for. Thanks Ticketsmate for making my day. "
"Bought a ticket they charged me for 4 gor a refund for 3 after disputing it though my bank called and got confirmation on the one received emails with confirmation numbers and date my ticket was being sent no they say they wont send my ticket or refund the price of the ticket "
"I have brought 4 tickets last month and used promo code and saved instantly. The process was so easy and straightforward. "
"They advertise better seating and charge 5 times the ticket price. After they hit your credit card they call and tell you those seats were sold out so they had to bump you to the lowest grade seating. They won't reimburse your money, I dont know if my tickets even exist. And when I called the venue I learned that the tickets I got pushed back to only cost 30$.....ticketmates hit my card for $525 for 4 tickets. When I spoke to them all I got was, "we refunded your card 120 for inconvenience" I could have bought the lower grade tickets myself for way less. It's a scam. "
"I purchased two tickets, in late May, for an event in September. The process is unbelievably convoluted, and the technology doesn't work. It took me literally hours to eventually print out some paper tickets, This was with multiple very long holds, multiple re-sends of confirming emails, repeated failure of links to work. I never could get the tickets to display in an app. The technology simply doesn't work. If you use this service, get ready for some intense frustration and a LOT of wasted time. I just hope the printed tickets actually work. I have low confidence, and am travelling, getting a hotel, etc. I wish I had never done this, and never heard of TicketsMate."
"Please do not purchase tickets from them. I purchased tickets for a concert that is months in advance (2 days ago) and I am being told I am not eligible for a refund even though there has been a death in my family.
Horrible Customer Service and no one is on the phones handling business. "
"Only because I have to leave a star rating I chose 1 but in reality I would leave NO starts for this company!!!
My event is for today at 10:30AM IT IS CURRENTLY 8AM - I DO NOT HAVE MY TICKETS FOR MY EVENT AND THE OFFICE IS CLOSED UNTIL 9AM!!
When calling several times yesterday, I was told numerous time “they guarantee my tickets before the event” the email I received on Feb 25th when I bought my tickets indicated I would have my tickets “no later the. Wednesday March 20th”
Absolutely disgusted with their customer service, disgusted with the fact that NO ONE KNOWS WHERE MY TICKETS ARE!! APPAULED that when I called during REGULAR business hours, the department that handles “uploading” tickets was “unreachable” “they were not responding to so called “URGENT” emails being sent by the multiple reps I spoke to yesterday!
When asking for a refund because their seller has YET TO COME THROUGH WITH MY TICKETS!! I am told so long as the tickets arrive “in time for my event” they will not reimburse me even tho I’ve explained to them numerous time that I live an hour away from event (that is for my 5year old) AND I do not have internet capabilities once I leave my house, I do not wish to DRIVE TO A LOCATION WITHOUT MY TICKETS!!!
DISGUSTED #BOYCOTT #SCAMMERS"
"I purchased tickets early, (3 mo. 17 days), for the Shinedown & Godsmack concert in Huntsville, (stage right lower level, very good seats) and received a call a few weeks later stating my tickets weren't available due to "obstructed view". My seats were moved to an upper level section on stage left with a majorly obstructed view! While there, I found my previously purchased seats to be occupied by somebody else with a fantastic view, absolutely wide open....not even a trash can between the seats and the stage! The lady that I spoke with flat out lied saying the seats weren't available due to "obstructed view" and then placed me right square in front of a huge obstruction! (speakers hanging from the ceiling on the left corner of the stage). I'm sure this company sells tickets early and if they can sell them again at a higher price the first buyer gets screwed out of their preferred seats and offered a third rate seat....PURE GREED AND DISHONESTY!!! I will be contacting the BBB and filing a complaint and Ticketmaster to inform them that their ticket "resellers" are tarnishing the reputation and business of Ticketmaster! BUYERS BEWARE!!!! TICKETSMATE IS A SCAM AND DISHONEST, UNDERHANDED LIAR....DO NOT WASTE YOUR MONEY!!!!!!!"