"I paid $1,200 for three tickets when the actual cost is $210.00
It is now two days before the event and I had to call and get the tickets sent to me and that is how I found out the actual cost
DO NOT USE THIS SITE!
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"I punched two tickets that were for $66.00 each and I was charged for $500.00. When I called to ask them why I was charged so much and that I would like a refund. They told me that I probably didn’t see the write price and the have a no refund policy. I received my ticked and they have $66.00 written right on the tickets. This site is a scam, I hope that it gets shut down so that they can’t scam others. I was very excited to attend this event but now every time I think about going it just makes me mad. "
"At first I was a bit disappointed with the firm Tickets-Centre.com. The more I interacted with the folks I realized the error was completely Mine! A day later Janell called me and asked if we could discuss the situation (refund). When we finished the conversation I was so impressed with Janell I decided to write a note Thanking her for reaching out. Janell is certainly an asset and if I may, deserves her next merit raise NOW. The resolution was stellar and so is she. Guess this is why we Canadians like our neighbours (Americans) so much. "
"Customer service was excellent and the ticket was much cheaper than expected"
"Bought tickets for Pitbull for over 200$, the day of the concert tickets were $45 at the gate. All tickets were general admission but was not stated clearly when purchased, and the venue had seat and row numbers listed for the ticket, but actually had no seating at all. Paid extra to be in the "
"This site popped up when I was looking for Kesha tickets in Feb for a June concert. They charged over $450 for 4 tickets that I found out too late were only $40 apiece! Ridiculous! I will never buy through this site again. Very expensive lesson.
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"So mad. i got these tickets through this site as it was the first one to come up and I did not know it wasnt through the venue! i was charged US dollars instead of Canadian ! i have tried reaching out to the company but have had no luck in reaching anyone ! i dont want to see a show that is going to cost me close to 500 dollars when the tickets are valued at 59 each! this is outragious and unfair! i barely make ends meet and was treating myself and my boyfriend to a rare night out and now i am Strapped for cash bC of hidden fees and small print ! i will tell everyone i meet NOT to use this company ! they scam you "
"This site is a joke. Bought 2 tickets on the 12th of June for a show taking place on the 30th of June and paid close to 200 dollars for them, shortly afterward received a confirmation email that the e-tickets would be delivered in a few weeks (seemed kind of strange). On the 29th of June I still hadn’t gotten the tickets via email so I reached out to the customer service people 4 times. They all assured me I would get the tickets by midnight and that they had a 100% guarantee that I would get them in time for the show. Midnight rolls around and I still haven’t been emailed them. On the 30th of June, a few hours before the show one of their employees tells me it’s looks like the seller just won’t be sending me the tickets and this is “just so rare”.....so the 100% guarantee really has no basis whatsoever because they did nothing to help me get these tickets. They refunded me my money and gave me a gift card. Thankfully I found a ticket on SeatGeek that was available to download immediately. This entire process just seemed shady and not reputable. There are so many other ticket places online so stay away from ticket center!!!!! "
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"Ticket center took $495 off my credit card for tickets costing $80 face value. This site popped up when I tried to buy tickets from the venue website. I was charged over $100 in fees!!!! As soon as I saw this I called them. No customer service, just automated messages stating no refund policy. They keep saying that they don’t determine price but they provide a safe haven for scammers to scam unsuspecting people and on top off that charge outrageous fees! I talked to a “rep” a moment ago you told me. She knows I can afford it cause the money was on my credit card when they charged it!!! They don’t care about you! They care that when they charge your credit card for whatever amount they want that it says, APPROVED. No refunds, no customer service, nothing. DO NOT USE THIS SITE!!!!!!!!!
UPDATE
Was contacting by a rep who granted me a refund of the money ticket-center.com made on the sale. I would’ve preferred a refund but the rest of the money was released to the seller. I also think that these extra “fees” should be passed down to the seller not the buyer or be added to the price of the tickets so people know what they are paying. I think that customers that purchased from this site in error thinking it was the venue should be allowed to be refunded within 24hrs. It is the right thing to do. You don’t need to release the money to the seller immediately, you can allow for 24hr grace period. "
"Logan was very friendly & helpful in locating the best available tickets"
"Talking on the phone with Mr. Tony Lopez was awesome... he answered all of my questions, he was Polite and very kind man. You guys need more customer service people like him. "
"purchased tickets from Canada and at no time advised I would have to pay in US $$ or should call Canada #.We are seniors and sometime not clicking on all cylinders but we are now clicking now seeing we are paying over $ 200 each for two tickets and paying over $ 100 on an exchange rate!! Shame on you and the staff that take these calls.Caesar was the man who took our info for the tickets;and I suppose that is phony!
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"Harry was most helpful in explaining my options for the seating. I am very happy with the choice we decided on"
"Stay away, don make a mistake like I did. I ended up being scammed into paying 575 for 4 tickets that would usually cost $40 each. Never again. "