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Product & services pricing
2.64/5
Chance of future purchase:
2.86/5
Shipping & packaging:
3.05/5
Customer service:
2.92/5
Return/Replacement policy:
2.55/5

5/5

2022-02-28

Customer service

"Haley was very professional and friendly. She answered the questions I had and was able to find the seats that I was requesting."

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1/5

2022-02-25

Phone number please!!

"O need your phone number!!!!!!!!"

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1/5

2022-02-23

Zero stars if I had that option

"As stated by others this place pretends to be the actual venue. They charged my CC with the name of the actual venue and only when I received the tickets (email) did I see the name Tickets-Center.com for the first time. Tickets sent to me were WAY LESS than what I actually spent. When I called the venue to inquire they had no record of me buying the tickets and the tickets were under “Megan” (not my name) which after some research turned out to be a name of a person I guess employed by tickets-center. They are out of India and complete scam artists!!! The real venue took this scam company off the list of people able to associate with them. I also left a complaint with BBB. Unfortunately more people will get sucked in because tickets-center pretends to be the actual venue. AWFUL AWFUL AWFUL. I will try and deal with my CC company but don’t think I’ll have much luck. "

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5/5

2022-02-23

Outstanding

"Lost my tickets to a hockey game. The person who helped me was very patient with me, she did an outstanding job.402"

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1/5

2022-02-23

Ripoff.com

"I paid $1226 for 2 tickets I could have gotten for $310 from Ticketmaster. The Tickets came from Ticketmaster so I checked with them on the price. Customer service is a nightmare with an endless IVR. Almost impossible to get a real person. Call center is in India maybe. Nightmare experience. "

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1/5

2022-02-22

Scam! Wish I could give zero stars

"Buyer beware! What a scam! Seller pretending to be the actual venue selling tickets, there are fake reviews getting it pushed to the top of google results…accidentally purchased tickets from thinking they were from the venue for Disney on ice, realized after the fact that they were resaler and charged me 4 times the face value when there are plenty of tickets left on the actual site…no refunds no exchanges, how is this legal??? Ended up paying $200 more than I should have for a family day out… "

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5/5

2022-02-21

Best Service EVER

"I had a credit and was helped. He answered all my questions and even took the time to find me the best seats he possibly could.
Professional and super friendly. Happy customer
"

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5/5

2022-02-20

Great!!

"It was very easy to order a ticket. The attendant was very patient and pleasant."

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1/5

2022-02-16

Complete scam! Don’t trust them

"If I could give negative 10 stars I would! Headlining artist changed day of event, no notice email sent, won’t issue refund on $500 concert that didn’t happen! Never but from Ticket-Center"

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1/5

2022-02-16

DON'T DO IT!

"These guys are fakes.
They completely imitate the original Theater and charge twice as much.
I am anxious to receive, according to their website on the day before the performance, the 2 tickets I purchased via email.
There is NO ONE to talk to.
Don't be fooled as I was.
Just after I bought these overpriced tickets my Credit Card was hacked from Instanbul, Turkey.
BE VERY CAREFUL.
"

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1/5

2022-02-13

Wish I had done my research before purchasing!

"I was at lunch with my daughter and heard commercials for the Simon and Garfunkel Story in Chicago (my mom's favorite band!). I thought how fun! I'll get us tickets to go. As others have stated, the Tickets-Center website was the first one that came up (I should have gone to my TicketMaster app directly! Biggest mistake of my life!)

Tickets were pretty pricey - I ended up purchasing 3 tickets in the mezzanine level for $511 total. Then I went to ticketmaster.com - tickets in that section were at MAX $70. When I tried to call to cancel the order, Tickets Center said they couldn't do anything to help but I could try to resell them. there's no way I could recoup the money I lost in this scam. Literally sick to my stomach over it - I am a single mom and this was a splurge that could have been avoided. Even tickets in the front, stage right are only $90/seat. :(
"

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1/5

2022-02-11

Scalper website that masks itself as the actual venue

"Terrible. Terrible. Terrible. Scam. Impersonating the actual venue and you end up paying 50%+ over what the ticket costs on the actual venue website. "

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1/5

2022-02-10

Stupid scummy scammy website

"First their SEO guided me to them, I accidentally bought from them, realized my mistake and contacted them 5 minutes later for tickets the seller still had to procure. They couldn't cancel the order and wouldn't put me in contact with the seller to see if they could not procure the tickets. These people are a scam and have no flexibility. I made a mistake but they could have fixed it and chose not to."

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5/5

2022-02-08

Outstanding customer service

"My tickets were not where I understood they were going to be. Customer service worked with me to correct this problem, no hassles, easy to work with, quickly resolved the issue."

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1/5

2022-02-04

Tickets Center is a scam

"Purchased Orchestra seats for a Jay Leno event for $310.96 when I arrived to claim my seats, the tickets I was sent by Tickets Center were for general admission 2nd to the last row of a face value of $40. I called Tickets Center to get my money back and they said that unless the event was cancelled by the venue or Jay himself they were not going to credit me back anything. I filed a charged back with my credit card company and filed a complaint with the BBB"

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