"Thought I was ordering tickets direct from the venue but was redirected to this site without realizing. I needed to make a change to my purchase minutes after placing my order. They were unwilling to accommodate change. Will never purchase tickets thru this site again. Prices are also 3x higher on this site than any other place ticket ordering site. Do not recommend using this site."
"Quick and easy to work through. Would be good to select sections instead of price. "
"Purchased 4 tickets for a concert, thought I had purchased from Ticketmaster. Better seats became available so I want to exchange for an upgrade with additional charges. I called Ticketmaster who advised me that I had purchased for TicketsCenter. I reached out to TicketsCenter customer service who advised that I could not upgrade or make changes. Customer service advised if I wanted better tickets then destroy the ones I had previously purchased and repurchase the new tickets of choice new. On TicketsCenter website they also offered “EVENT TICKET RESALE PROTECTOR INSURANCE “through Allianz Global and they also offered to pre-purchase parking which I took both. I reached out to Allianz Global to find out the insurance was for the parking only did not include the tickets. DO NOT GIVE THESE INDIVIDUALS YOUR HARD EARNED MONEY!"
"This was my first experience buying concert tickets online and I failed to do my research. The website was easy to use and Tickets-Center.com did nothing illegal. However, they have a subtle way of getting you to buy now. They state things like limited ticket supply and tickets are selling fast. They also put a timer on your screen showing that you have so many minutes and seconds left to make the purchase.
I purchased the tickets and had immediate buyer's remorse. My gut told me the price was high and out-of-line, yet I still went ahead and bought them. My bad. In looking into getting a refund or cancel the order, I learned that option is not possible so I am stuck with the tickets. That is on me and I accept it as a learning experience. Upon finally doing a quick bit of research (after I made the purchase), the event center had plenty of tickets at half the price I paid. Plus, Tickets-Center.com charges extra fees for just about anything they can.
Long story short - check with the event center first and buy tickets from there if at all possible. Save yourself a ton of cash and go out to a nice dinner before the concert."
"The total process took only minutes, there were no issues and I had the tickets uploaded to my phone within two hours. I’ve done this many times and never had an issue."
"I found great tickets to Jason Mraz and the Boston Pops at Tanglewood for a decent price. The process was easy, start to finish. Put my tickets into my Apple wallet and we were good to go. Show was awesome!!"
"After almost an hour on their chat app and leaving a negative review on this site, I did get my tickets."
"Wildly overpriced, tried to get a refund 90 days before the event and they said the tickets were delivered so I could not get one. I said I did not yet get the tickets (sent the email they sent me) and they instantly then sent the tickets that next minute and said "now you have them so no refund." Scam site, do not use them."
"Had I realized this was a broker, I would not have purchased my tickets from this site. "
"Was very happy to find six seats together in a concert that I New was going to sell out quickly. Very happy with the process very quick."
"Purchased tickets for a family outing. TicketsCenter issued the incorrect tickets and would not rectify their screw-up!!!
Will not purchase from this company ever again!! Buyers.... be careful!!!!"
"It was easy to get tickets in the section I wanted but the APP only allowed me to pick from 6 or 8 tickets. I have 7 in my party, so I bought 8 tickets. At $100 a ticket that's a little much."
"The seller sent tickets but I couldn’t find them. The rep got me the tickets "
"I think this is a very secure way to buy tickets for a local venue!"
"Twice the price of ticket master"