ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.58/5
Chance of future purchase:
2.80/5
Shipping & packaging:
2.98/5
Customer service:
2.85/5
Return/Replacement policy:
2.46/5

4/5

2019-08-11

Melissa Ethridge at State Fair .

"easy and painless process."


3/5

2019-08-09

Tanya Tucker

"I ordered two tickets at $55 ea. No where did I read or see that there was going to be a $215 service charge yet my account was charged $325. How do you get that out of two $55 tickets?"


5/5

2019-08-07

Quick

"Good selection given first pitch is in 7 hours out and quick delivery "


1/5

2019-08-06

I bought $39 tickets when on the official website were $20

"Unfortunately I clicked on a Google Ad when I was looking for monster jam tickets. I end up in this website ticket-center.com and I bought the cheapest ones at $39. Then after 4 hours we haven't received the tickets on our email so I start calling ticket master, the official website. So at that point I realized I have been scammed by Ticket-Master with the help pf Google of course and because of my fault of course. I end up paying $242 instead of $169 in this horrible website that the only thing it does is confused people and get advantage of google advertising algorithm.

Always check if you are on the right website before purchasing any tickets and stay away of this scam people.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-08-05

Happy, sort of.

"Everything was handled quick and easy.
Although the tickets are a bit pricey compared to face value.
But I did get great seats.
"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-08-04

Martinowski 30

"Hello guys thanks for everything was very great experience "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2019-08-03

Vince Gill Tickets

"WOW!!! What a SCAM!!!. Overcharging for Tickets at Interlochen Academy Concerts.
#001065186 and #001065187. Have contacted my credit card company and a Dispute has been issued.
You need to Withdraw all charges!!!
"


1/5

2019-08-02

Mis-leading web search and no refund

"Despite google searching for the "official DPAC tickets" the internet kept leading me to ticket-center.com. I eventually assumed they were the official vendor for DPAC tickets because this is the link that kept coming up. Thanks to the lack of net neutrality, I'm sure this is why I ended up here. So, I later realized that I paid above face value for my Il Divo tickets. And this happened on the first day of ticket sales for this show! I could expect paying more if the box office sold out and I was trying to buy tickets through a second hand scalper. But, what is worse is they would not refund my tickets despite me contacting them within a few hours of purchasing. I see that I'm not the only victim. Sure how the BBB shuts them down.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

2/5

2019-08-02

Steve was great but I tried to call back . . .

"Steve was great but I tried to call back and could not speak with a customer service person to ask about a handicapped chair confirmation. Very disappointed as I tried many times!!!"


2/5

2019-08-02

Over paid

"The same seating area on Ticketmaster was 1/2 the price you charged me. I'm very disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2019-08-01

Easy Tickets purchase but double the cost

"I did not fully check the actual venue first, since this was an ad and when I did check the markup was 100% over the ticket cost. So yes it was easy to purchase, too easy I wold make sure that you look at the venue ticket cost first before clicking the button.

I hope the seats are worth the cost :-), well see
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-08-01

Straightforward and simple

"Great...will use site again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2019-07-31

Scam!!!

"Purchased concert tickets from what I thought was the venue and never received them. I’ve filed a claim with my bank and with the BBB. I buy concert tickets all the time and I am disgusted that this company is allowed to exist. I bought them 12/7/18 and was “guaranteed” to get them by 7/30/19. I had to buy new tickets at a higher resale price because they were a gift and I’m traveling to another state to see the concert. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-07-29

No call back, No return email

"Ticket Center should be band from selling tickets to any Show, Do not under any circumstances buy tickets in advance from ticket center.com. Talk about poor customer service try none......."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

1/5

2019-07-28

Fraudulent Site

"They brand themselves as the venue.
They refuse to cancel orders (even within minutes of being placed).
Tried to sucker me into using them to resell tickets that i did not even have in hand.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges