ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.64/5
Chance of future purchase:
2.86/5
Shipping & packaging:
3.05/5
Customer service:
2.92/5
Return/Replacement policy:
2.55/5

5/5

2019-03-14

Ticket order easy

"The instructions were easy to follow."

Detailed Review Benchmark + -
Overall customer service

1/5

2019-03-14

SCAM COMPANY

"They hide their “all sales are final” in such small print and they also hide the fact that they’re a reseller, so you think you’re buying legitimate tickets, but turns out they’re overpriced, and fake. They also falsely advertise that they have tickets when they don’t. DON’T USE THEIR SITE. Go to a much more reputable company.

Here’s my experience: I misread the day that tickets were coming out for a concert and googled “Ticketmaster”. I clicked on the first link (which is usually Ticketmaster) and went through the normal process of purchasing a ticket. I thought the prices were astronomical, but it’s my bf’s favorite artist and I thought he was just expensive.

After purchasing the ticket, I realize I wasn’t on Ticketmaster at all. I then do some research and it turns out the tickets for that artist hadn’t even gone on PRE-SALE. Which means I bought tickets that DID NOT EXIST. On top of that, I paid a crazy amount for tickets that didn’t exist and they refused to honor my request for a refund, even though I called them less than 5 minutes after the transaction.

SCAM SCAM SCAM.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2019-03-13

Seats

"I ordered seats in the 200 section and was sent tickets for section 121. This will be uncomfortable seeing that my husband and I both have neck issues."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-13

Excellent!!

"The customer service representative was very nice and knowledgeable!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-12

Bob Seger Tickets

"Lani was knowledgeable and efficient with getting me the ticket I needed!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2019-03-12

Alexis wow!!!

"Alexis really was terrific, calm my fear of using your service for this exciting event coming this week. She is a keeper "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-03-12

They ****

"They rip you off and you never get your tickets. Place is a total scam. Buyer beware !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-03-11

would be less than 1 star if I could give it!

"First of all my bad....I thought I was on the venues site....I wasn't. Bought tickets and realized my mistake. Ended up paying $80 over what it would have cost. Immediately emailed to cancel...no go. No cancellations or refunds! I am $80 less....dont make the same mistake!!!! Even Ticketmaster was way less!!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2019-03-11

Happy with purchase

"Accomplished with no problems."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-03-10

wwe tickets

"questions answered promptly & very nice. Helped with pricing & seating. Very satisfied.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-03-10

Hershey Bears- Giant Center

"Purchasing tickets was very simple and easy for the event. Only wish I could have been able to pick my seats and not just the section. Wasn't sure were my seats were going to be in the section when i bought them. Tickets were emailed me within 24 hours."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-03-09

Florence the Ticket Agent

"Florence was extremely helpful and polite. She assisted me with suggestions until the final sale was complete. I am very happy with the professional help she gave me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-08

General Manager

"Quick and easy - found what I needed and was done within minutes"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

4/5

2019-03-08

Purchasing tickets was very easy.

"Purchasing tickets easy, but I resent being forced to write a review."


4/5

2019-03-08

Easy to use but couldn’t choose seats.

"Easy to use but couldn’t choose seats. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process