ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-05-10

Girl in love with her guy

"Got tickets to a Steelers game for my boyfriend. i just wish i could have got three seats instead of 2."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2016-05-10

ZOOM ROCKS!

"Needed a last minute ticket and this was not only easy but discounted tickets! Thanks! Paid via PayPal, printed, ZOOM.... Ready to go to the concert!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-05-10

Total Scam website! Run for your life!!!

"I have placed many orders online and I am familiar with the process. I was looking at the possibility of getting some tickets to a show in Tampa, FL. I was sent to the link from the venue to Ticket Zoom.The screen asked if I wanted Fed. Exp delivery or not. I checked yes so that I could view that price to see if it was worth it. I put in my credit card and immediately and surprisingly it said “thank you for your order.” I immediately called the Ticket Zoom office and talked with Jack to let him know that I never saw a summary page with the Fed EX price or any total until it confirmed my order. It also added a service charge of $232.80 that I would have NEVER agreed to for tickets!! The total was $1023.75. Jack said I could not get a refund or even a chance to change the order and I would need to sell those tickets. I hope everyone that can read sees this review!!!! This is by far a scam with horrible customer service and the all time worst purchase experience of my life! Ripped off !!! Can I choose negative star ratings!!!!??"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2016-05-10

"> 30% service charge seems extreme."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
2/5

2016-05-10

"I was not happy at all with the service charge. It surprised us at the end and is way too expensive. But when you have a daughter that really wants to go to this concert you do not hold back. It is sort of a bait and switch operation. Will not use your service in the future nor recommend you. Very disturbing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
4/5

2016-05-10

"Easy to navigate, resellers premium a little pricey, but in line with others."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
5/5

2016-05-09

great prices

"75 dollars cheaper than vivid tickets"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2016-05-09

Fully satisfied all the way around. !!

"was quick and easy I was satisfied with the prices as well as the selection and choices given."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
5/5

2016-05-09

awesomeness

"never used this site before but trying it out."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-05-09

click, click, GOING TO THE PLAYOFFS

"easy, cheap, best prices, thanks guys!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-05-07

Great service !

"Phoned to make sure I was not going to be doubled billed.
Great service,
Merci
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-05-06

"great prices!!!!!!!!!! THANKS"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2016-05-06

"Hate paying so much over face value, but that's not anything to do with this site. Purchase was quick and easy."


Verified
5/5

2016-05-06

"The customer service agent, Michael at extension 2479 was very pleasant and answered all my questions. He was awesome!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2016-05-06

These folks **** you on service charges

"I saw the price but somehow when they were done adding in their charges another 85 dollars got added to my bill. These guys are truly rip offs, be smarter than me and never do business with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A