"I mistakenly purchased tickets for a show in Ohio when I live in New York. I called them within 5 minutes and no one was interested in helping me. It was suggested I try to sell them on my own. I asked if I could trade them for a New York pair of tickets. No luck... Stay away!!!!"
"Company being reviewed: ticketoption.com. I received in the mail from them and 8 x 11 plain white piece of paper (no company letterhead, just printed out of word) stating my tickets were paperless and to pick them up at the box office of the venue. I called the venue and they said all tickets are non-transferrable (meaning my name would not be on the ticket and I would not get in). I contacted them and got one response "this is unprecedented" and silence since then. The venue told me the resellers knew full well the tickets are non-transferrable. I would love to take them to small claims court but I have to file in their state, which the airfare would cost half of value I paid for the tickets. Radiohead is mainly to blame for this policy, but I think I have a legal right to a full refund."
"DO NOT PURCHASE TICKETS THROUGH THIS COMPANY!!!! THEY ARE SCAMMERS. We purchased tickets for Meghan Trainor concert at the Cynthia Woods Mitchell Pavilion, the purchase was done online and it was an instant download of your tickets. We printed out the "tickets" and when we got to the ticket booth on the day of the event, the told us that the tickets were not authentic and that we had been scammed. We had to purchase 3 more tickets at the ticket booth so we could see the concert. I am currently disputing the amount with my credit card company and have also filed a complaint with the BBB. Please! buy your tickets elsewhere and save yourself the headache of having to dispute charges ect.... This company does not even deserve a 1 star!!"
"I got three tickets to Keith Urban at Fiddlers Green and ended up paying more or just as much for a service charge. Why is scalping illegal but these sites are not? I paid over twice as much for the tickets than they the price of the ticket was. What a rip off! Never do that again, not only did I pay twice as much but they charged me more than twice the amount for a service charge. Shame on you."
"I was able to get on do the job and get off"
"Kinda my fault for trying to grab deals with friends for the last month but I finally decided to get a ticket just for me and several times the prices of different tickets were jacked up. I was lucky enough to grab a $137 ticket since the $128 was spiked to $150 over night. I am most unhappy but I hope these tickets actually work"
"quick, fast, and easy way to buy tickets. "
"So far the process with ticket zoom has been great . I found the cheapest tickets with a great view."
"Good prices comparing to other sites and easy to purchase tickets"
"A little disappointed that total cost is displayed at the end of the order. I hit "purchase" before realizing the tickets were $120 more than I thought (3@$150) = $450. Order totaled $570."
"Ok, but very expensive price"
"When I compared prices to several different sites for this particular event your site won out with the lowest rate. When I compared other events sometimes you won, sometimes you didn't. I'll compare you with other sites as I did this time whenever I'm looking for event tickets."
"I was looking for last minute baseball tickets for 7 of us. They had a good selection and were $150 cheaper than the other options for the same tickets! Yay Ticket Zoom!"
"great time using this website as I do whenever i need tickets for concerts or shows or even sporting events, Ticketzoom has my back"
"Outrageous fees. I would like my tickets more than a day or two in advance of the event."