"Account was out of date because I changed jobs twice since last order.. Cant just update account information.
Probably last time I order from TigerDirect. Sorry you loose yet another customer to amazon."

"it took over 7 days to get my complete order I was given the wrong tracking number and had to follow up the price was worth the wait and I refuse to pay the extra money for faster shipping "

"It takes so long to check out. Prices are not as good as they use to be. With COVID many people are buying from Amazon and seller's like you. The volume should allow for better pricing. "

"Could not change verification telephone number. That phone was not in reach and I did not know it would be needed."

"Was looking for a good certified by microsoft refurbished computer and I knew the Dell 9020 was a great option. My friend bought one and encouraged me to look into it. I am very satisfied with everything this computer will offer me. The price was reasonable for everything I am getting."

"I’ve used tiger direct for years, good company "

"Monitor priced right, shipped promptly and I am very satisfied."

"I have not even gotten my product yet and my inbox is being bombarded with emails from you guys. Once my product arrives I will have to mark you as spam to stop this or you could just make me happy by taking me off of your automatic email service."

"Order was cancelled, this seems to be a way the company tried to obtain people information with product they did not have in stock to purchase.
Totally bad practice."

"they just cancelled the order claiming it was out of stock"

"I am still waiting on 2 items even though shipping was supposed to be 3-7 days and this is wednesday the 19. It was originally supposed to be here Tuesday the 16 and Fedex keeps delaying the shipment, the high priced item came within 3 days and I am happy with that part."

"Bought a new computer system from them, at its delivered and all is perfect, except for the mouse, it was broken. The process of getting a broken mouse replaced is painful, and the communication they offer is lacking.
Not sure if I will buy from them again."

"Easy to use, reasonable prices, and free shipping. What could be better."

"Everything with td is always great."

"Update, after waiting a month, I get a generic cancellation email, that indicates both backordered and cancelled. I remember why I should not shop at Tigerdirect.


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I purchased a pair of Surface Pro 7+'s on 2 separate orders. 1 Order is either cancelled or shipped, I've gotten emails saying both at the same time, and emails saying that my order was cancelled, and then a follow up email asking me to review my new Surface Pro since I should have received it.

The 2nd order, is currently in backorder, I've been told three times that the order is placed and I will get it or it will be shipped first week of June, 6 weeks after I ordered it. It was "in stock" when I bought it on April 22 (first order) and 23 (second order), but both went backorder the next day. The frustrating thing is that I can't check order status, because when I login, I get asked to call customer service, I've done that three times, and it doesn't get rid of the message to call customer service when I login.

The best part is, they have confirm that the order will be fulfilled, but they keep telling me to call back a week or 2 before first week of June to check. That means I can't buy accessories because I don't know if I will actually get my tablet."