ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-11-04

payment problem

"The security code menu was a little confusing.
The error should display by the box and not above.
"


Verified
5/5

2021-11-04

"Nice Pricing for Dell computer"


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. At TigerDirect, it is our goal to provide our customers the best products at the most competitive prices!
We are happy to provide our customers with exciting deals all year round!
TigerDirect Customer Care


Verified
1/5

2021-11-03

I never got delivery of the chromebook. There was no notice that it was shipped,

"I thought it was to have been delivered by Monday, November 1st. I received no email of the computer being shipped or that it would be late."


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
3/5

2021-11-03

"Had to enter card info too many times"


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
4/5

2021-11-03

Fine except no power cord with refurb

"If I buy a desktop PC, I expect it to come with everything needed to fire it up, including a simple 120v power cord (no inline transformer or anything). I did not see anywhere in the fine print that said you had to supply your own."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
5/5

2021-11-02

Fantastic price

"hope I get quick shipping!!!!"


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for sharing your experience with TigerDirect. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We want every experience to be “five stars”! Our team is thrilled to hear your feedback!
TigerDirect Customer Care


Verified
3/5

2021-11-02

wadding in

"I found it somewhat difficult to find out all the details I wanted to know. I finally had to go to google."


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-10-31

PC build

"Satisfied customer back for more deals. Will repeat. thanks for your help."


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“We're happy you had a “Five Star” experience with us!
Thank you for your trust and we're thankful for amazing customers like you.
We hope to see you again soon!
TigerDirect Customer Care


Verified
3/5

2021-10-28

Logitech unifying keyboards

"Searching for a Logitech unifying keyboard I was directed by this website to the K270 model, which I purchased. Oddly, not all K270 keyboards are unifying, and perhaps they were unaware. I have another use for the K270, so I'm not returning it, but this will be the replacement for the one purchased a few days ago that was not correctly described. UPDATE: I'm improving my rating because I quickly received the second keyboard I purchased, and it's exactly as described. "


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
4/5

2021-10-25

transfer to paypal not correct

"Hi. I tried multiple times to complete my purchase with paypal, but each time the 10% discount never transferred and the full price was always listed for the paypal purchase. I ended up using a credit card instead. I did get a follow-up call from Tiger and they are working to correct this."


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
5/5

2021-10-31

better than on time

"I expected a few days of waiting before delivery, but it came the next day; and on a Sunday too! Everything is fine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
5/5

2021-10-31

always awesome

"love the value i get here,.every time i get anything here"


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
2/5

2021-10-30

Difficult to find..but I did

"I like buying items from here, it is just that the search for things is not really that great."


Rep reply posted 2021-11-08
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-10-30

Flash

"I was able to quickly login, search amongst a wide variety of computers and accessories, and quickly check out."


Verified
5/5

2021-10-22

Make it easy for the customer to say, "Yes!"

"Very simple -- a few clicks and I have what I want.

Edit -- the above was for a new desktop (actually refurbished). I just got a refurbished laptop (Dell Inspiron) and it came quickly and packed very well (I'll likely use the plastic that it came in when I travel). I'm setting it up now and have started to use it as a backup machine.
"