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Chance of future purchase:
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Return/Replacement policy:
0.00/5

Verified
2/5

2021-10-13

Free Shipping, Perhaps Not!

"The Advertisement for the Kingston Q500 said free shipping, however I was charged $2.99. "


Verified
4/5

2021-10-13

"We should be able to edit all our account info at any time"


Verified
5/5

2021-10-12

Easy navigation

"The website was easy to navigate and I quickly found what I was looking for."


Verified
5/5

2021-10-11

"very good experience, products look great.
"


Verified
5/5

2021-10-11

Delighted

"The item came surprisingly quickly. :-D"

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Verified
5/5

2021-10-11

Good service

"Was good. Price for item was very reasonable"


Verified
3/5

2021-10-08

postal

"It would be enjoyable if you could allow seeing your password while you type it. Having to do it several times is depressing, infuriating and ruins this good site."


Rep reply posted 2021-10-11
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-10-08

Price - Right!

"very easy to place an order"


Verified
5/5

2021-10-08

online purchase made easy!

"It was awesome; I did not have any problems checking out the purchased item."


Verified
1/5

2021-10-07

Not received

"I ordered my laptop Sept 29 and it still has not arrived "

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Rep reply posted 2021-10-11
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
1/5

2021-09-30

HORRIBLE!!!

"FEDEX did not deliver the item and you would not send another for upwards of 7 business days. Until you fix this I will NOT use you again. Your customer service rep was RUDE and obnoxious. Would not even engage in alternatives.

As the Sr. Manager of Operations for Lumen I will not allow my Division use TigerDirect. I just wasted over $100.

Bill MacDonald
***-***-****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-10-11
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-10-07

Always my tech go to for my small company's needs

"Another quality machine at a great price, thank you"


Verified
5/5

2021-10-07

Real

"Fast / Dependable / CORRECT!"


Verified
5/5

2021-10-06

Dad's computer

"Using Tiger Direct I found my computer with the help of chatting with a sales clerk. They found everything I wanted and explanations why and how options work together."


Verified
5/5

2021-10-06

Good deal

"Easy to use site with good prices on refurbished computers."