ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-09-24

Good service, bad package handling

"Ordering, tracking, and delivery time were good, but the box was damaged and the item had a small nick in it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-09-23

grumpy, but satisfied

"I was referred to Tiger Direct by a couple of guys from the computer dept. at work. They gave me good advice."


Verified
5/5

2021-09-23

Trusted website, Easy shopping

"Trusted website, Easy shopping"


Verified
1/5

2021-09-23

Paid for two day shipping for in stock item, still has not shipped a week later.

"Paid for two day shipping for in stock item, still has not shipped a week later. Called them to see where item was and a woman told me I will get email when item ships, terrible customer service. Then told me to call back after it arrives for a credit on the shipping fee. I needed this item for my sales estimator's mobile printer asap. Will never order here again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-09-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-09-23

As advertised

"Not much to say, it came quickly, it works."


Verified
5/5

2021-09-23

Satisfied With The Order

"The item was packaged well and received in good condition. Setup was easy and uneventful. This computer was purchased for my daughter's home office and we are both, for the most part, pleased with its form and function. One caveat is that I did not notice the absence of a wireless adapter on this computer when I placed the order but this oversight was easily overcome by the installation of a $10 wi-fi dongle. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-09-23

Great price fast shipping

"Just what I needed, at a great price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-09-22

Review of Sansa data cable

"I was able to find what I needed easily on line and ordered them. They came as specified.

I have used TigerDirect on and off over the past 20 years.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-09-22

I am Happy!

"Tiger has the right products.....at the RIGHT PRICE!! Thanks."


Verified
5/5

2021-09-22

Laptop arrived early and is working great

"Delivery was made earlier than promised and laptop is working great and it was a very fair price.

My name on my account didn't match the same name as my credit card and Tiger direct was thorough and called me directly to confirm it was me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-09-22

Web site absolutely ****

"It took more than 30 minutes to get the web site to complete my purchase. I was offered a 10% discount via email and it showed up in the Cart. When I tried to pay via PayPal, the discount had not been applied. I went back 3 times cycling through the cart to PayPal with same result. I then tried to enter my VISA card and it took two tries to accept it. Then in the final check-out, I had to fill in 3 digit security number AGAIN after filling it in twice before. I just hope the laptop I purchased works better than this web site."


Rep reply posted 2021-09-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
1/5

2021-09-21

Terrible Product - No Customer Service Contact

"The worst experience ever. I purchased PowerBeat Pro wireless earphones for working out. As soon as I put them in I knew that they were either broken or a complete joke. Sound quality was horrible. So I start calling the 1-800 #s (they have a few) within an hour of testing them out. I have probably called 10-15 times by now over 2 days and have never even had the option to hold on the line for a few hours (what I expected after I started to read reviews). Rather, the #s would send me to the right queue with a voice message saying "no one is available to take your call right now, please call back later" and then disconnects. Wow. So I have now added emails to customer support to the regiment. So far, no replies. I want my $200 back. I could not feel more taken."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
5/5

2021-09-21

Satisfied

"No one else had the item in stock"


Verified
5/5

2021-09-20

Good price and value

"Shopped around. This was a good price and delivered within 2 weeks so that was ok. Plan ahead. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-09-20

Trusted Supplier

"I can always count on Tiger Direct to fulfill my needs with quality product, reasonably priced and expedient delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process