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Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-08-26

Shipping Info Missing

"Could not determine where my item would be shipped from so as to have an idea how long it will take to arrive at my home.. Ordered anyway since the price was very good and I am not in a hurry to receive. it in the next week."


Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
4/5

2021-08-26

Didn't get my 10% text sign up discount!

"Added up my first order and total was $249. Signed up for text messages, didn't give me a code, refreshed my order, did not give me my 10% off total order (minus tax and shipping.)"


Verified
5/5

2021-08-26

good to go.

"got here fast. item was correct."

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Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
1/5

2021-08-26

No Support

"The delivery address was wrong (my mistake). I called Federal Express and they said they would deliver to the correct address but said the shipper would need to contact them for the change. The customer service representative with tiger direct refused to help. Zero help. He said it was my problem. He would not even consider the possibility of helping. He said once it left their docks, it was my problem."

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Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
3/5

2021-08-25

Never got discount

"I did not get discount (10%) promised in beginning text. I clled the 800 number and agent promised he would "handle it". never got the discount only an account number.208514851."


Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
2/5

2021-08-25

Credit Card Protection

"Third party Credit card protection agency flagged my order (which is good), but postponed my getting of my laptop for over a week. "


Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
1/5

2021-08-25

Won't respond

"Try to return something and you can never get them to answer the phone. BEWARE!"

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Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care


Verified
4/5

2021-08-25

"I did not like that I had to add my credit card info. I would have rather it been a one time use and not recorded anywhere"


Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care


Verified
5/5

2021-08-25

Another flawless experience

"This was my fourth purchase flawless purchase from TigerDirect "

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Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
We’re here for you anytime!
TigerDirect Customer Care


Verified
5/5

2021-08-24

"Easy to navigate for the product I was looking for."


Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for sharing your experience with TigerDirect. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We want every experience to be “five stars”! Our team is thrilled to hear your feedback!
TigerDirect Customer Care


Verified
5/5

2021-08-24

gotta wait for the memory

"The interface and ordering experience are fantastic. The tech support could use an upgrade. I wanted to upgrade the memory in the deal I ordered to 16gb. I don't know why the chat support told me to order the PC, then wait, look at it, then order the kit I need to get to the desired 16GB."


Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for sharing your experience with TigerDirect. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We want every experience to be “five stars”! Our team is thrilled to hear your feedback!
TigerDirect Customer Care


Verified
1/5

2021-06-30

Deception

"I ordered what I believed to be a mid level gaming computer and paid appropiately for same. What I received was a entry level system containing a no longer supported A320m motherboard and 500 watt power supply. Neither of which are mid level status.
Your advertising should state mother board and power supply included, of course you would lose sales as I would not have purchased this unit. As well the motherboard only has 2 memory banks. The A series boards for AMD are the cheapest because they use only the bare minimum of required specifications defined by AMD. They are also limited in number of ports and PCIe lanes than a B series board. Even the cheapest B series board is a better value than the most expensive A series board. A series boards are for office computers. I expected this computer to have a B450 or B550 board, which I now have to purchase on my own for a brand new computer which will also probably mean an upgrade to power supply. Sending this unit back with your 15% restocking fee and postage would be what a new motherboard would cost me, and then sum. My son and some of his friends who are big on ordering on line with places like Adorma, said I should give Tiger a shot, but I'll have to let know stay away from Tiger.
"


Verified
5/5

2021-08-24

Refurbished monitor working great!

"I received a Tiger Direct e-flyer that included a refurbished 22" monitor at a very good price. the monitor arrived in two days in excellent condition and is working great."

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Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us.
We’re here for you anytime!
TigerDirect Customer Care


Verified
5/5

2021-08-24

Excellent service! TigerDirect does a great job.

"The item that I ordered [Kingston Q500 Solid State Drive] was in stock and shipped fast. The SSDs were packaged very well and arrived in perfect condition. Excellent service!"

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Rep reply posted 2021-08-27
A rep from TigerDirect, RonaldoSL, has responded:

“Thank you so much for sharing your experience with TigerDirect. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We want every experience to be “five stars”! Our team is thrilled to hear your feedback!
TigerDirect Customer Care


Verified
3/5

2021-08-23

What happened tot he discount

"that I had signed in to???"