"The Deals of The Day had a product at a very good price with free shippinhg so I ordered it.
Got an email that it was on backorder.
Got another email that it was no longer available but I could re-order the same product at a 50% higher price PLUS shipping."
"You were the first site I found that could get me overnight shipping so I can get what I needed. "
"prod's were to back up current system on use."
"Excellent selection and a helpful website for comparing different computers. Their 1 year warranty is better than most others (30 to 90 days)"
“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care
”
"Item as described and looks good quality"
"I ordered 2 rtx 3060 cards and they canceled them because they went out of stock before I ordered but it wasn’t my fault it wasn’t stated and I didn’t get a refund yet."
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"Cancelled my already paid for order with no explanation!"
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"They do not update their inventory status often. I purchased a graphics card that was "in stock" only for my order to be canceled hours later due to no stock remaining. They charged my card quickly though. They refunded it, but still they should not charge the card until they can guarantee the order
I have purchased from their stores before when they used to have locations in Florida. My experience was poor then and remains poor now."
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"ZIPPY TRANSACTION NO FRILLS"
“We're happy you had a “Five Star” experience with us!
Thank you for your trust and we're thankful for amazing customers like you.
We hope to see you again soon!
TigerDirect Customer Care
”
"I have ordered from here twice now and am very pleased with everything. The security of my order, promptness of shipping and pricing! TigerDirect beat many other online retailers, including Amazon! "
“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care
”
"don't save my credit card information......I should have an option to not have my card on file, I feel this is an unnecessary!!!"
“Thank you very much for your review of TigerDirect.
At TigerDirect, we always aim to deliver a great experience. We are gutted when we miss the mark! We will use this feedback to make us better and to ensure this doesn’t happen again.
TigerDirect Customer Care
”
"The product was delivered in a timely fashion and was as described. No problems there. The shipping box, however was in pretty bad shape. It was a good thing they packaged the product in Styrofoam or else it might not have survived."
“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care
”
"We ordered three small form factor computers for a fast track product. They ended being delayed a day because Tiger decided to re-vet the unusual financial transaction involved after it had already been approved. The computers did finally arrive and they exceeded expectations. Because of the unexpected delay, I can only give this transaction four stars."
“Thank you for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We are glad we were able to meet your expectations!
TigerDirect Customer Care
”
"Love the range of products"
“Thank you so much for sharing your experience with TigerDirect. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We want every experience to be “five stars”! Our team is thrilled to hear your feedback!
TigerDirect Customer Care
”
"Tiger direct always provides value-priced equipment and delivers in a timely way. My company is waiting 24 weeks on backordered computers; TigerDirect delivered within 3 days."
“We're happy you had a “Five Star” experience with us!
Thank you for your trust and we're thankful for amazing customers like you.
We hope to see you again soon!
TigerDirect Customer Care
”
A rep from TigerDirect, RonaldoSL, has responded:
“Thank you so much for sharing your experience with TigerDirect. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.
We want every experience to be “five stars”! Our team is thrilled to hear your feedback!
TigerDirect Customer Care
”