"I ordered 11 sheets of the water wave tile and stone. On one sheet only all 4 white waves were broken. I called and asked for the 4 white wave pieces to be sent and I could repair the sheet myself. I got a request for pictures which I don't know how to do. I wish you would just send the repair peices and not make this a burden. Thanks Steve"

"I ordered 5 samples of backsplash and I got a ripped package with no samples in it. Just my order form, nothing else. :("

"I returned to GlassTileStore.com again and again because it was the one source I found that had extensive selection and offered reasonably-priced, amply-sized samples on most of their tiles.

Not only did all my sample orders arrive quickly and intact, customer service reached out to me to offer whatever assistance I might need in completing my project.

When I settled on my final selection, Jeremy went above and beyond to gather enough of my limited-availability tile to fill my order. I will certainly recommend Glass Tile Store in the future!"

"Samples received within a few days of ordering. Very satisfied with quality and service provided. Thank you."

"Thanks for the sample. Well packed. Look great. A pleasure to work with you. "

"Great and fast shipping; product well-packaged for protection. The follow-up call was unexpected but nice to receive."

"My experience was great. Ordered tile samples and received very soon thereafter. I love their selection!
Thank you!"

"Beautiful product at a good price...ease of order and shipping!"

"Most of the tile/stone samples arrived broken and were shipped very poorly."

"Wonderful, fast shipping and a great price on the glass tiles. Love them! Still waiting for the installer to put them up, but I know we're going to love the look in our kitchen."

"I received my samples in an extremely timely manner and was pleasantly surprised. when I find out how much I need I will order the one I want from the tile store. very satisfied."

"Very very quick delivery!"

"Excellent customer service and quick delivery. Everything looks great!"

"great product just how pictured"

"A great selection of rich, unique designs, materials and sizes. Shipped quickly at a very reasonable price. Easy web site ordering, perfect products, timely and have ordered from again for my large and small tile projects. "