"I ordered 5 tile samples which were poorly packaged. Because they were wrapped in only 1 layer of foam and put in a non-padded envelope, the tiles cut through the envelope. It arrived ripped open with some of the tiles (which had fallen off of their backing) missing. i called and asked to have 2 of the samples replaced. That was a week ago,and I'm still waiting to receive my replacement samples. "
"Very fast, excellent service.
Thanks"
"the tile is fabulous. customer service was great. very happy customer!"
"like the samples so you can see. will probably be ordering some in the next couple of days. thank you"
"It was so easy and fast to select interested tile samples and they were shipped fast! I love them."
"Love this tile... so pretty. We haven't installed it yet but for now it's great. Very fast delivery. "
"Samples were great and arrived quickly. I know what tile I will be ordering in the near future."
"Everything came in on time as promised."
"The Glass Tile Store delivered what I needed! Their website was easy to navigate and I found the exact product I wanted easily. It was purchased and shipped just as eaasily. I was very satisfied with my experience with them and will go back next time I need something."
"Almost flawless. Products shipped and were out for delivery as stated, received products on time (check the shipping map!) Product specs for tile were on target. Everything was packed well. Product pictures match the product received. If they had sent order updates immediately via email, it would have been perfect. (Note: payment via PayPal.)"
"Great, quick shipping on a beautiful glass tile I could not find anywhere else! Very pleased!"
"Love the quality. Fast delivery
."
"great service, fast delivery, cheap samples"
"Fast and free shipping. Very satisfied with my purchases :)"
"Awesome, fast delivery and now that I got my sample, I'm having a hard time deciding which one I really like."
A rep from Tilebar.com, Sam Marshall, has responded:
“Hello, I am sorry for the inconvenience you have been put through. One of our representatives will be calling you shortly to assist you further.”