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Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2020-12-29

He loved it!!

"I bought a Seiko watch from Timepiece, at a very reasonable price, to replace one my boyfriend had worn out after several years. I got it for him for Christmas and he LOVED it!! Shipping was free and quick and we are both very happy!!"

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Verified
1/5

2020-12-17

Not at all satisfied.

"Have not received the watch yet. No real tracking of product there sending it USPS had a notification it was sent must be coming by way of camel.
I would never purchase anything from the seller again nothing but b's. I'm reporting them to better business bureau and consumer affairs.
"

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Verified
2/5

2020-12-24

I have a lot of questions

"I was super excited to place my oder at TimePiece.com, but it didn't ship out for a longer than usual amount of time. And the shipping through USPS hasn't been updated, so here i am on Dec 23, not knowing if the gift will arrive tomorrow or not.


"

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Verified
1/5

2020-12-23

Have not received order

"I have not received my order and can not reach anyone from Time piece on the phone or by email. So disappointed. "

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Verified
1/5

2020-12-19

Horrible experience, they don’t answer calls

"I ordered a aleena Movado watch with three day delivery option to get it before Christmas. Sat in there queue for a week and was never shipped. I called them no answer, waited listening to music on hold for hours. Emailed them 4 times. Finally an answer two days later stating item was not in stock. I am so p!sssd and frustrated with this company and experience. Basically, they don’t care about customers and don’t respect a customers time. "

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Verified
1/5

2020-12-18

Horrible Customer Service

"I purchased a watch and after a week, I called to get a tracking number. I was on hold for an hour before I hung up and decided to email customer service instead. I received a response the next day saying that the item I purchased was out of stock and my money is being refunded. I do not understand why it took over a week to receive this update. This item was a Christmas gift for my fiancé and now it is too late to get a replacement before Christmas. This was my first time ordering from this site and I will not make that mistake again. "

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Verified
5/5

2020-12-18

Awesome

"Have been looking at a Ulyesse Nardin Marine Chronograph for. I saw the watch I wanted at half the price I expected. At first I had a concern to wire 16,000 plus to an online store. They were fabulous. Great customer service. The watch came with original box and papers. Was amazing and more. I will never go to another place to purchase my fine watches. Never a hesitation again. Terrific find!"


Verified
5/5

2020-12-17

Beautiful Watches

"Purchased an Olivia Burton Winter Wonderland watch and I love it! Pristine condition; careful packaging."

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Verified
1/5

2020-12-16

Still waiting on watch(granddaughters xmas gift) sad.

"Paid 20 dollars for 2day shipping, phone calls not answered,emails not responded to for 3days..then 4 at once saying same thing..still...NO WATCH. BEWARE"

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Verified
5/5

2020-12-16

Watch

"Quick, easy transaction and delivery!"


Verified
1/5

2020-12-14

Have yet to receive my order

"I have yet to receive my order - about a month past the order. Ive tried to call - the number just rings constantly."

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Verified
1/5

2020-12-11

VERY HORRIBLE SERVICE!!

"I ordered a high end watch which I will return for a refund once it is delivered to me. You need to up your game especially on customer service as there are other serious competitors out there willing to offer better quality services. I always shop online for majority of my stuff and your store has one of the worst customer service I have come across in recent times. It takes more than a week for your customer service to reply to a common basic email enquiry. Your office number is also never picked something I found ridiculous! One has to wait for very long hours and at the end of it all, no one picks up the phone! Never shopping here ever again..."

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Verified
5/5

2020-12-10

Great products, Great prices, speedy delivery

"I had a great experience with timepiece."

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Verified
5/5

2020-12-06

Simple GR8!

"GR8 deal, Gr8 service, Gr8 prices!"

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Verified
1/5

2020-12-05

Slower than snails

"Took too long so I cancelled after two weeks plus. They shipped anyway three days after I had cancelled. Bye-Bye.
"

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