ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2020-09-29

Awesome Glasses

"Amazing low price on great glasses."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-09-29

Fine Invicta Watch

"Very efficient and professional service. Highly likely that I'll order from Timepiece again, and recommend them to my friends."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2020-09-23

Good Product Range - Competitively Priced - Slow Delivery Outside the US

"The product range is excellent, and competitively priced. I managed to buy a watch which is difficult to obtain in the U.K. at a great price. The customer services staff were really helpful. The shopping itself with Timepiece was a good one. However, nearly two weeks after the item was shipped I’m still waiting for delivery. Timepiece is badly let down by DHL Globalmail. The package has been sitting in different depots in the US for ages. It’s really not acceptable. In addition I was not able to pre-pay the U.K. customs when DHL Express allows that option. So that will add to the delay while the package is held up at U.K. customs. I’ve bought watches elsewhere (Singapore and the US) which were shipped by DHL Express where I was able to pre-pay the U.K. taxes and the packages arrived within 4 days of placing the order. Consequently until Timepiece changes its overseas shipping options I won’t be buying from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-09-22

Jaime Garcia

"Great service but delivery very slow!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2020-09-19

Late delivery

" $38.00 extra still was late"


Verified
5/5

2020-09-16

Excellent

"Delivered on time product was just perfect"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-16

Arrived quickly, package was rattling.

"My new Fossil arrived very quickly. The package however was rattling and I feared the worse. I would post my unpackaging video to show you if the site would let me...all was good in the end, great watch."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-07-28

Nice Ferragamos

"Great sunglasses at an incredible price. Very satisfied with the value and quick delivery. Thank you! Repeat customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-15

First Time Buyer

"Bought a pair of Ray Bans. Exactly what I ordered. Fast delivery. Authentic. Cheap! I love this site! I am so glad I found you. You have a customer for life with me. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-09-11

A little slow processing order.....

"As the title indicates, a little slow in processing, nearly a week, but made up for it by sending my purchase "Next Day Air"!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-09-10

Slow

"Did not rec my order. Customer service does respond via email. Phone number does not work for the company. Did not realize they resell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-09-09

Ordered over a week ago. Still haven't received it

"I had to email them 3 times to get a shipment update, which was on 8th. Tracking STILL says it has not shipped. Don't recommend using Timepiece.com!"


Verified
5/5

2020-09-07

Love My Seiko!

"I researched watches and decided to purchase a Seiko from Timepiece.com and I am completely satisfied with my purchase. I had a question about my order and customer service at Timepiece was great too. This is a great company. Thinking about another purchase in the near future...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-09-06

Order not delivered

"Confirmation received but no notification on ship out date and tracking provided, credit card payment process cancelled after few days . I assume this order has been canceled by seller. "


Verified
5/5

2020-09-06

A GOLD WATCH

"The watch is BEAUTIFUL!!!! Thank you for delivering so quickly, I love it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process