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Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-06-07

Exceeded my Expectations!

"My husband wanted a Fossil watch and had it on his wish list on Amazon for awhile and it was a great deal on there but I was able to find an even better deal and ordered the same exact watch for $10 cheaper here on Timepiece.com and the shipping was the FASTEST I have ever and I'm a Prime user. I was nervous at first since I haven't used their website before but so happy I did and will definitely use in the future! My watch shipped the next day, got the best deal around, it was on my doorstep in like 2 days and it was beautiful! I will actually be giving it to my husband today for our anniversary! Timepiece.com did not disappoint! Now can't wait to pick out a watch for myself! lol "

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Verified
5/5

2017-06-06

it was a very smooth transaction

"Not only did the ordering go smoothly;but the watch arrived soon afterwards.The recipient will not get it for a couple of weeks but I am sure he will love it."


Verified
4/5

2017-06-06

as expected!

"First time, but not last!"

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Verified
5/5

2017-06-05

Awesome first experience of Timepiece.com

" And I ordered a Watch as a gift for my wife and last week from timepiece.com. I had seen the watch at Macy's but with huge price tag. After finding it on timepiece.com add a substantial discount, I ordered and received within a few business days. The watch was exactly as expected and arrived quickly. Very positive first ordering experience!"

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Verified
5/5

2017-05-30

Chronograph Delight

"Great pictures and details backed by pleasant and knowledgeable customer service representative. I got what I wanted when I wanted it - thank you."


Verified
5/5

2017-05-30

Really awesome

"Initially scared about genuine site as its new one for me. But Very nice experience. Shipping done before estimating and very good deal compared to all the other major websites. "

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Verified
4/5

2017-05-30

Great birthday present for husband

"Found the perfect solar watch for my husband on this website at the lowest price (Order #TP54563). It shipped the next day and arrived within 4 days of my order. Received standard emails of purchase and shipment with tracking number. We both were very happy with the purchase as a birthday present. We did not use customer service or return an item so cannot speak to that. Didn't give 5 stars because nothing was above and beyond expectations but as expected (other than $5 less than their competitors)."

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Verified
1/5

2017-05-26

Their supervisor said we are horrible company, you made a mistake purchasing from us and hung up on me

"I ordered a watch, once I received it, I didn't like it and returned for replacement with another model (my UPS account). once they received the package, it took about one week for them to process the replacement. Then I received an email mentioning that the return has been accepted without any comment about the replacement. I called them several times and no one answered. I purchased what I need from another store. after 2-3 weeks, I received and email mentioning your replacement is shipping! I sent them a request to cancel that and called but no one answered. next day I called again and they said the package is ready for shipment but we cannot cancel the process. they said that we cannot process emails within 24 hours and it’s your mistake and you do not want to be responsible for your mistake. at the end their supervisor "Mike" said: we are horrible company and we are so slow. sorry and he hung up on me."

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Verified
1/5

2017-05-26

Watch out for their "Warranty" and total disregard of customer service

"We bought a Tissot Chronograph for our son's 16th birthday. Six weeks later (two weeks after their 30 day money back guarantee) one of the chronograph buttons fell off. Sarah at Timpiece.com said it was not covered by warranty and they wouldn't fix it. Tissot says has no official Tissot warranty and that timepiece.com should fix it. My 16 year old has a nearly new broken watch. I wouldn't buy a thing from them."


Verified
5/5

2017-05-25

Awesome experience with Timepiece - Great watch in great price - Thank You

"I have recently ordered Fossil FS4735 Grant Mens Chronograph Quartz Watch (order#TP54465) which I got it for $62.98. I was impressed with this watch and was keep looking for better deal to buy and my search ends with Timepiece :). I am impressed with Timepiece group for providing great product in great price and delivered on time.
@Timepiece - Keep up your customer satisfaction. All the best.

Thank You
"

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Verified
5/5

2017-05-23

Great price, Great watches!!!

"Shipping took a little longer than expected but overall items arrived in good shape. Impressed with the prices and the product. I will definitely shop with Timepiece.com again!!"


Verified
5/5

2017-05-18

Great Anne Klein set

"Best price on the internet and free and fast delivery. Very pleased with the purchase and would buy again."


Verified
5/5

2017-05-12

Our New Fossil ch2573

"i loved this website. my husband loved it.
l love the quality the leather band stitched he is in love with his new watch. i am about to get another one for him.
"


Verified
5/5

2017-05-08

Stellar Service and Watch

"I ordered a specialty edition Invicta and wasn't sure what to expect because I have never done business with Timepiece before. Two days later the watch showed up on my doorstep. The watch was in amazing untouched condition and the shipping was fast! I can easily say I will be doing business with Timepiece again!"

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Verified
5/5

2017-05-02

Excellent experience!

"After looking around for a specific watch, I found Timepiece.com to be the cheapest option. Beyond the price, shipping was prompt and the item was exactly what I ordered. I am very happy with this site and will use again in the future."