ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.13/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2013-01-02

"Excellent! The item I purchased came in perfect condition - when it was promised - exactly what I expected and the price was very fair and competitive. I WILL buy from you again! Thank you and have a Happy New Year!
J. D. Fair Lawn, NJ
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2013-01-01

"Great price and I got my watch in a timely manner. However, they will only pick up your phone call once. They screen your calls and don't pick up blocked numbers so you have to call with another number in order to reach them. They also didn't return my email. It seems like a small one or two man shop. Great price and got my item in a timely manner, but poor job with customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-27

"After much research, I went ahead and ordered a Movado Amorosa for my wife from timepiece.com. I have to admit I was a little reluctant at first ordering a watch of this caliber off the internet. The research paid off. Not only did I receive the watch quickly but it was authentic with all the tags and numbers brand new in the original box and all. Oh, did I mention they also had the best price. Thank you timepiece for the great product and a great price. WIll definitely do business with you in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-26

"Great price, a little over half MSRP. Really fast shipping. Overall great experience. Would definitely order again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-25

"Very happy with my purchase. Shipping was fast and communication great. Watch was perfect!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-19

"I was hesitant to make such a large purchase from an online store that I had never heard of, but after reading up on Timepiece.com on this forum I felt a little more at ease. I just received the watch today. I am very pleased with it. I paid for 3 day shipping and it came in 2 days! Very fast shipping. The watch is more beautiful than I thought it would be. With regard to their customer service, I called them yesterday to inquire about the order and the person on the phone was curteous and helpful. If you want a great watch at a reduced price, this is the place to order from!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-19

"My fiance found a watch in a store that he really liked, so, on the sly, I wanted to get it for him for Christmas. After a brief search online, I found it here at Timepiece.com for almost $100 less than the retail store price. Score! So I ordered it online - free shipping. Score again! And it arrived within a few days. Score AGAIN! So far, a very positive experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-19

" My watch order came ontime and in great working order. The piece looks fabulous! Thanks TIMEPIECE!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-12-18

"I ordered the Tag Heuer Carrera Calibre 5. Arrived after a week i ordered. Like the watch, however, the box seemed old & watch seemed different from others who has the same. But they were prompt in their emails. Not too bad i would say."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-18

"WOW! Really great service, not to mention the watch I purchased was significantly cheaper than anywhere else I looked online! Will definitely check here first anytime I need to purchase another watch. A++++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-18

"I was thrilled when I stumbled across this website. I am a huge fan of watches and give them as gifts several times a year. So, when I was able to find a watch that I wanted for less than $300 retail; I jumped on it. The shipping was free and the fact that TIMEPIECE.com sends a return envelope with a label is unheard of. This is a wonderful addition to online shopping. I'm HOOKED! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-11

"I ordered a watch (that my husband has been eyeballing) for a surprise Xmas present for my husband. Not only did I find the watch that he wanted at Timepiece.com, but it was for the lowest price, plus free shipping! Here's the kicker -- I received the watch the very next day after it was ordered! I did not pay extra for expedited shipping. It was FREE shipping! Needless to say, I'm a new fan of timepiece.com. I have not given the watch to my husband yet, so I can't say how he likes the watch. (I'll update my review later.)"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-12-07

"Immature and rude customer service. Don't fall for the slightly lower price compared to Amazon.com. Good luck if your watch turns out to be a melon. They claim to be a 2-men company!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-05

"Recently purchased a Raymond Weil watch as a retirement gift. The watch was beautiful and beautifully packaged. I emailed Timepiece with a couple questions and received a prompt, professional response. I will definately be purchasing from Timepiece again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-12-04

"Excellent value and service. No hassle, prompt responses to questions, rapid delivery. Item as advertised. When I am in the market for another quality timepiece I will get it from Timepiece.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A