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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
4/5

2012-09-24

"I am happy with my purchase.Thanks you for your good service,good communication,best price on internet and fast shipping.Thanks so much again."

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Verified
5/5

2012-09-17

"I ordered a Luminox 3061 Navy Seal Chronograph Watch from Timpiece.com about a week ago. Internet description matched the exact product I got in the mail. Came in exactly how I ordered and the BEST quality. VERY SATISFIED!! and will definetley be a return customer. Best prices on internet, and unparalleled quality. If you want a new watch definetley give Timepiece.com a gander!"

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Verified
5/5

2012-09-13

"Excellent service. I am going out of US for a trip next week, so I am worrying whether I can received my order before I leave. I called their customer service to confirm. It turns out that I placed the order on 9/9/12 and selected UPS 3 Day Shipping, but finally it arrived on 9/11/12. Very fast processing and shipping. In addition e-mail experience with their customer service is great, although it is difficult to reach them by phone. By the way, their price is much lower than authenticwatches.com and customer service is better. Anyway, overall experience is great here! Highly recommend this company! "

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Verified
5/5

2012-09-11

"Wow! What a great company! Everything was very professional and exactly what they said! I purchased the WAF1313.BA0819 Tag Heuer Aquaracer Ladies Swiss Quarts watch. This watch was over $200.00 less then anything I could find on the net and it was beautiful. Shipping was quick and my wife's 40th birthday surprise was fantastic. Thanks Timepiece.com!"

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Verified
5/5

2012-09-07

"Great price for the watch. The lowest in all the internet sites I have been to after doing careful research. Legit watch and great price. Will buy from again in future. "

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Verified
5/5

2012-08-31

"Ordered a new Movado from Timepiece.com here and couldn't be happier unless it was free! The watch cost less than all other watch sales websites out there. Free shipping was an added bonus to the already low cost as well. Over all I am a very satisfied customer and will be looking forward to doing business with these guys again. "

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Verified
5/5

2012-08-29

"Timepiece has a great selection of very reasonably priced watches. The selection was a little too good, it took me forever to decide on a watch. The Victorinox I bought came quickly and well packaged. I am very satisfied with Timepiece. The customer service was great too, thanks Joe for being prompt!"

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Verified
5/5

2012-08-27

"I found the watch I was looking for at the very best price on the internet. Shipping was very quick and the item came well packaged and just as discribed. I am very pleased with the whole transaction and would recommend them to anyone."

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Verified
5/5

2012-08-24

"Great price, fast shipping. Watch looked great! "

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Verified
2/5

2012-08-22

"Here is an account of my experience with Timepiece.com.
I knew exactly the watch I wanted and found Timepiece.com on a Google search to be the lowest price. A quick assessment of the customer reviews showed Timepiece.com to be reputable, so I placed the order on Aug 11. I received an email confirmation on Aug 12 with a nice statement that I can click a link and check status at any time. The link worked but was never updated. After a few days of not seeing my order status change to “shipped”, I called the number and got the voice message a couple times. I finally spoke to a person who said the order would ship that same day – it did not.
Over the next several days I called back repeatedly, with no answer, a full voice mailbox and no change in the order status. Now, thinking that I got scammed, I began double checking the vendor. I found mostly beaming reviews, but a few that were really unhappy. I looked up the address of the business – which is in the middle of Brooklyn, NY. The Google map street view of the address shows what appears to be a brick three story apartment complex. The address is 1303 53rd Street, unit 326, so now I’m thinking Timepiece.com is just “a guy” working out of the third floor of his apartment!
After several days thinking I may have been scammed, I finally got email shipment verification on Aug 15 with a real UPS tracking number! At this point I have some level of confidence that Timepiece.com may be on the level.
I received my watch on Aug 21. The package was well done with plenty of packing material. The watch was in the original metal case with the price tag, instructions, warranty card and quick start manual. I was pleased with the end product.
Will I do business with them again? Spending a few days wondering if I’d be scammed was uncomfortable at best. With Timepiece.com’s lack of customer service I’d hate to imagine what a return or warranty issue might look like. I feel that once my initial call was answered as a “prospective customer”, all subsequent calls were screened and given an “existing customer” status, and ignored. If price is your absolute bottom line and you’re somewhat of a gambler, this is your place. If you value (at least some) customer service, go somewhere else.
"

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Verified
5/5

2012-08-22

"These folks had the best price, by far, on this watch! They shipped quickly and the item was exactly as promised. This was a great buying experience."

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Verified
5/5

2012-08-20

"This one one of the best internet shopping experiences I have ever had! First off timepiece.com had exactly what I was looking for, plus a bunch of other watches that I will be going back to purchase. Second their prices are ridiculously low on all of the many high end brands they carry, I bought a Nixon 51-30 leather black/saddle. Last and maybe best thing about this site, I ordered my watch on a monday afternoon and it arrived to me on tuesday! Buy your watch from here no matter where you are but especially on the east coast. You will not be disappointed."

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Verified
5/5

2012-08-20

"very satisfied with the purchase - excellent product & good price & fast shipping"

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Verified
5/5

2012-08-15

"Great merchant. I received my order within a day and it was perfect! Highly recommended for a great price on watches and a great buying experience!"

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Verified
5/5

2012-08-14

"Found the watch I've been looking for at a price that could not be beat. I read all the other reviews about this site and figured I would give it a try. Not only was the price better than every other site the shipping was free also. With low prices, quick shipping and delivery, and an issue free order I will be heading to timepiece.com first when I want to purchase another watch."

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