"We’ve used Tin Leg travel insurance often with no prior claims. The travel insurance supposedly covered INTERRUPTIONS and DELAYS. Our flight from DC to Lisbon was delayed nearly 24 hours. The airline rebooked our flight. We only asked only for reimbursement for the first night of our AirBnB in Lisbon. Claims process stretched on 4 weeks with us having to obtain and forward many documents (including a letter from the airline) before the claim was denied. It turns out that there is a list of exclusions of exceptions at the end of the policy which included operation delay by airline."
"Very quick to set things up"
"Several choices were provided, liked that ratings were provided for the different insurance carrier options. "
"buying travel insurance is worth it because you never know from weather to sickness. it was easy to select coverage online, there are plenty to choose from but I went with what fits on my budget and they are all the same in coverage. i just hope their customer service is great like Tin Leg. "
"Really appreciated the way the policies were compared side-by-side with coverage explanations. Made it very simple to choose coverage for our needs."
"Buying insurance was easy.... The test comes if and when insurance is necessary to be used! Ask ne if I need to do so."
"Just made a purchase for a third trip.
Although we have yet to make a claim on any of the policies, we feel safer being covered for each expensive trip.
Comparing and purchasing a policy is super easy. Great website!"
"Policy never downloaded but my payment was accepted!"
"Very easy process of adding the information for my trip and then selecting from one of the plans listed. All available plans detailed the reimbursement in a chart so it was easy to view. My only recommendation and maybe it's there and I just didn't see it, is the option to compare one plan over another. I was fortunate that the two plans I was considering were right next to each other so I could easily see the differences. All in all, excellent though. "
"Excellent customer service. Helped us choose the best service for us given husband's preexisting condition. Put us ahead of profits and made sure we had what we needed without overpaying. I recommend Tinleg without reservation!"
"Not clear how to choose the best policy. Note that policy pricing can vary significantly depending on what state you are in and even more so by age (even a few years can make a significant difference). Overall the coverage looks pretty good in comparision to other plans. Hope I don't have to find out whether claims are paid without a hassle. "
"Your agents were helpful and helped me a great deal."
"Outstanding! Very helpful."
"After reading other reviews, I chose to buy the Gold plan from Tin Leg. It was a very easy transaction."
"Easy to navigate. Direct side-by-side comparisons of coverage. Forms are easy to complete."
A rep from Tin Leg, SquaremouthSB, has responded:
“Thank you for sharing your experience with purchasing a Tin Leg policy. We're glad to hear that the buying process was smooth and straightforward for you. We understand that the true measure of an insurance product is how well it supports you in your time of need. Rest assured, our team is here to provide assistance and make any claims process as easy and stress-free as possible. Should you ever need to use your insurance, we're just a call or message away, ready to help.
If you have any additional feedback or suggestions on how we can improve, we'd love to hear from you. Your input is invaluable to us as we strive to provide the best service possible.
Thank you again for choosing us!”