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Product & services pricing
3.88/5
Chance of future purchase:
4.63/5
Shipping & packaging:
3.75/5
Customer service:
4.17/5
Return/Replacement policy:
3.13/5
Verified
5/5

2024-08-31

buying travel insurance

"buying travel insurance is worth it because you never know from weather to sickness. it was easy to select coverage online, there are plenty to choose from but I went with what fits on my budget and they are all the same in coverage. i just hope their customer service is great like Tin Leg. "

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Verified
5/5

2024-08-28

Great Comparisons

"Really appreciated the way the policies were compared side-by-side with coverage explanations. Made it very simple to choose coverage for our needs."


Verified
3/5

2024-08-22

Buying was easy, the test comes if and when insurance is necessary to be used!

"Buying insurance was easy.... The test comes if and when insurance is necessary to be used! Ask ne if I need to do so."

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Rep reply posted 2024-08-27
A rep from Tin Leg, SquaremouthSB, has responded:

“Thank you for sharing your experience with purchasing a Tin Leg policy. We're glad to hear that the buying process was smooth and straightforward for you. We understand that the true measure of an insurance product is how well it supports you in your time of need. Rest assured, our team is here to provide assistance and make any claims process as easy and stress-free as possible. Should you ever need to use your insurance, we're just a call or message away, ready to help.

If you have any additional feedback or suggestions on how we can improve, we'd love to hear from you. Your input is invaluable to us as we strive to provide the best service possible.
Thank you again for choosing us!”


Verified
5/5

2024-08-02

Quick and easy!

"Just made a purchase for a third trip.

Although we have yet to make a claim on any of the policies, we feel safer being covered for each expensive trip.
Comparing and purchasing a policy is super easy. Great website!
"

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Verified
3/5

2024-07-31

Policy purchase

"Policy never downloaded but my payment was accepted!"

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Verified
5/5

2024-07-25

Easy

"Very easy process of adding the information for my trip and then selecting from one of the plans listed. All available plans detailed the reimbursement in a chart so it was easy to view. My only recommendation and maybe it's there and I just didn't see it, is the option to compare one plan over another. I was fortunate that the two plans I was considering were right next to each other so I could easily see the differences. All in all, excellent though. "

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Verified
5/5

2024-07-19

Refreshingly honest and great customer service!

"Excellent customer service. Helped us choose the best service for us given husband's preexisting condition. Put us ahead of profits and made sure we had what we needed without overpaying. I recommend Tinleg without reservation!"

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Verified
3/5

2024-07-12

confusing pricing

"Not clear how to choose the best policy. Note that policy pricing can vary significantly depending on what state you are in and even more so by age (even a few years can make a significant difference). Overall the coverage looks pretty good in comparision to other plans. Hope I don't have to find out whether claims are paid without a hassle. "

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Verified
5/5

2024-06-28

great service!!

"Your agents were helpful and helped me a great deal."

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Verified
5/5

2024-06-03

Customer service

"Outstanding! Very helpful."


Verified
5/5

2024-05-31

Easy transaction

"After reading other reviews, I chose to buy the Gold plan from Tin Leg. It was a very easy transaction."

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Verified
5/5

2024-05-31

Easy to navigate

"Easy to navigate. Direct side-by-side comparisons of coverage. Forms are easy to complete."

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Verified
5/5

2024-05-28

Great price and service

"Great price. Easy transaction. I'll use them again for my next travel insurance needs"

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