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Product & services pricing
4.09/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.21/5
Customer service:
3.97/5
Return/Replacement policy:
3.97/5
Featured Review


Verified
5/5

2024-10-19

Very easy and quick delivery

"I clicked ordered and was delivered my tires in a heartbeat "


Rep reply posted 2024-10-19
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-10-19

Good tires reasonable price

"Over the years I have bought winter tires for half a dozen vehicles, often with a set of steel wheels. Very satisfied with products, prices and customer service."

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Rep reply posted 2024-10-19
A rep from Tire Rack, TireRackRachel, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community”


Verified
5/5

2024-10-18

Very pleased

"Great experience and very satisfied "


Rep reply posted 2024-10-19
A rep from Tire Rack, TireRackRachel, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-10-18

Amazing

"Experience was great. Tires were delivered faster than the original estimated delivery. "


Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-18

Great customer service

"The driver who delivered was fantastic instead of dropping off or throwing over a fence. He used his brain walked to the back. I saw a door and dropped off the tire in a safe place. Thank you."

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-18

4 great things

"I was able to find what one needed of course things being the way they are price was a huge stumbling block, but was able to or Tirerack was able to furnish or present many options and One is completely satisfied, price service installer the whole 9 yards man impressed"

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
1/5

2024-10-18

Terrible

"For the second or third time I ordered tires and had them not delivered as promised. In this case I was going out of town and did not want to make the trip with bad tires. So I ordered 4 tires that were to be delivered on Friday. The long and the short is my tires were delivered and installed on Tuesday. And the excuse I got was the delivery company had high deliveries, which I believe was FedEx. I did not buy my tires from FedEx, I bought them from tire rack. Who again has over promised and under delivered. I WILL NOT fall for it again and I suggest to anyone out there, do yourself a favor and find a new company to order from."

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”


Verified
5/5

2024-10-18

Tire viewing online vs brick and mortar tire store

"Easy navigational menus and leisurely having a hot coffee and muffin at home. Beats driving all over town and deal with traffic and parking. "

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-10-18

New car tires

"Very good experience. I saved a lot of money and everything was correct."

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-18

The Tight Tires Fast

"Tire Rack website easy to use and accurate with recommendations when comparing tires. Very pleased with the speedy delivery and experience using tire rack.com"

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-17

All went as planned

"Great transaction....no issues. On time delivery! "

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-17

Tires

"I have been a customer for years. You guys never disappoint. The website is very easy to use and information is readily available. "

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-17

Tire rack experience

"Ordered tires, they came quickly, haven’t put them on yet but the web experience was excellent "

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Rep reply posted 2024-10-18
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-17

Prompt Delivery

"Easy, affordable, and quick "


Rep reply posted 2024-10-17
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-10-17

Flat replacement

"Quick turn around, back on the road in a day "


Rep reply posted 2024-10-17
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”