ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.09/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.21/5
Customer service:
3.97/5
Return/Replacement policy:
3.97/5
Featured Review


Verified
5/5

2024-10-09

Driving on air

"The tires I recently bought plus the tires bought a while ago drive like a brand new car for my 2017 Acura tlx. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-10-10
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-10-09

Like Clockwork

"Friend told me Tire Rack could match rims/tires to my car and deliver to dealership. Package deal made for a great price. It all came off like clockwork. Ok no doubt tap them again in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-10
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-09

Tires

"Fast and good services. I recomended"


Rep reply posted 2024-10-10
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
4/5

2024-10-09

Tire mounting

"I recently purchased a set of rims with tires mounted. The technician mounting and balancing the tires ignored the yellow dot on the side wall which should be the lightest spot on the tire. The dot should be mounted near the valve stem. The tires where the dot is opposite the valve stem required more weights. Also one rim had weights applied to the outer edge of the rim. I had reposition them or they would have been thrown off. Great service, just a bit disappointed by the details."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from Tire Rack, TireRackElise, has responded:

“We're sorry to hear your experience with us was not to your satisfaction! A member of our team will be reaching out to you. ”


Verified
5/5

2024-10-09

Great Deal, Great Service, As Advertised.

"Ordered a set of Uniroyal tires on closeout; a great price on tires with 60k mileage warranty and two years of free road hazard warranty. They were delivered to my local installer as promised two days later. Whole transaction went off without a hitch. Would not hesitate to purchase again from Tire Rack. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-09

Tire Rack is great!

"My 3rd experience with Tire Rack was as good as my 1st! Tires arrived on time and in great condition! I highly recommend Tire Rack for sure. I am a professional musician that puts at least 25k miles a year on my 2014 Dodge Caravan (currently at 253,000 miles) so my last set of Hankook tires lasted nearly 3 years!! Thanks Tire Rack"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-10-08

Easy tire orders

"Have yet to install my tires, however fast delivery and prompt service, tirerack customer since 2013 I can always count on a detailed website with helpful information and trustworthy reviews "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-09
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-08

Great Customer Service!!!

"I ordered the wrong size tire for my vehicle..
Great customer service, got the correct one sent and the wrong one sent back.
10/10 will use them again!!
"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-10-09
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-08

Great variety for all with affordable quality options.

"I did not want to spend a lot of money but did want a quality tire, I found the perfect tires for my truck and affordable ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-10-08

Excellence!!!

"Fast shipping and very professional!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-08

Tire purchase

"Fast and easy. The delivery was fast and product was correct as ordered."


Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
3/5

2024-10-08

The tread is not as thick as previous years

"The tread is not as thick as previous years you will probably get 2 years max from these tires"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”


Verified
5/5

2024-10-08

Painless & Seamless

"I placed an order for tires online with Tire Rack. The price was extremely competitive. Tire Rack asked me to select an installer before my order was complete. I selected one of two mobile installers they had listed close to my home. My tires arrived at the installer the next day and installed the same day they arrived. The mobile installers installed 4 tires right in my driveway in just about an hour. The who process took barely 24 hours. I received an electronic invoice and paid it electronically. Zero miles on the car and zero miles on my nerves! Thank you Tire Rack AND big shout out to 'Tires at Home'."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-10-08

Always great great tires

"Bought from them several times, always a great tire. One of them had road damage from driving, it was replaced immediately. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-10-08

Exercise

"Great ordered one day and they were at my door the next "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-10-08
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”