ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.09/5
Chance of future purchase:
4.16/5
Shipping & packaging:
4.18/5
Customer service:
3.97/5
Return/Replacement policy:
4.00/5
Featured Review


Verified
5/5

2024-11-04

Hassle free

"Got the product I wanted."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-11-03

Great tires

"Deliver on time and they look good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-11-03

It is so easy to purchase your tires!

"Called Tire Rack and found the whole experience to be so easy and trouble free."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-03

Awesome Service

"Tires arrived the day after I ordered them and they look and work great on the jeep"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-11-03

Best prices and fast shipping

"Shopped with Discount Tire Direct for years. As long as Tire Rack upholds Discount Tires reputation, I'll continue to shop with them. So far so good. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-11-03

Great

"Great price quick shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for the 5-Star review!!!


Verified
5/5

2024-11-03

Tire Rack delivers evey time

"Tire Rack delivers every time. Always enjoy my shopping experience at Tire Rack. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-11-02

Came through again

"Not just the usual correct sizing, decent price, and prompt delivery; Tire Rack caught my clumsy double order and went out of their way with multiple contact attempts to correct the issue. Quite the team."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-04
A rep from Tire Rack, TireRackElise, has responded:

“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”


Verified
5/5

2024-11-01

A1 transaction.

"I was able to find tires for an old Mustang that still has 15 inch wheels. "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-11-02
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-01

Loyal Customer

"I ordered my tires on-line. I stated that the car I was using them on was a Honda Civic. I am driving a Honda Accord. Within minute of ordering, I got a call to confirm that the tires I ordered were the right size.
I told them I took a picture of the tire to get the right size. What service! I didn't realize that I had entered the wrong kind of car.
I literally received the tires within hours of ordering them.
This isn't the first time I have ordered tires from here. I have not been dissapointed yet.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-02
A rep from Tire Rack, TireRackElise, has responded:

“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”


Verified
5/5

2024-10-31

Vredestein Quatrac Pro + XL

"Hard to find the size tires needed for my vehicle. Tire Rack helped me find a set that far surpassed my expectations. I have only bought Michelin Pilot Sport AS for the last several years. These are are definitely comparable for my use in a BMW X7. Quite, nice ride, no complaints at higher speeds, seem to feel the road nicely, and better, more confident cornering compared to the Bridgestone Alenza RF. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-01
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-01

Tires

"Great service and quick delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for taking the time to leave us this wonderful review!”


Verified
5/5

2024-11-01

Great experience!

"The technician was on time, courteous and professional. I had a great experience and already have recommended tire rack and their mobile install to others. I will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-11-02
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”


Verified
5/5

2024-11-01

Great Customer Experience

"Ordered 5 tires online and the transaction was very smooth. Tires were delivered without any problems!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-11-02
A rep from Tire Rack, TireRackElise, has responded:

“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”


Verified
5/5

2024-11-01

Service

"I ordered a tire on Tuesday and it was at the shop on Thursday. They were able to get in on Friday with no hassle. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-11-01
A rep from Tire Rack, TireRackElise, has responded:

“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”