"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"They canceled every order I tried to place..even after talking with someone and confirming the order and the shipment date."
"Ordered a set of tires and it was absolutely great! The price was affordable, fast delivery and the install was easy! Car rides like new, this is my second set from tire rack and I will definitely order again!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Communication about my order was great and everything arrived in a timely manner."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Really fast with quality mounted tires. The installer was pleased with the process. Better than expected. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"I have used Tire Rack in the past to help me choose tires. This time, I used the wizard to select the recommended tires for my car and driving conditions. Then I used the feature to compare the recommended tires. I also watched the video for the tires I chose. The tires were delivered on time to the installer I selected."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"I accidentally ordered the wrong tires with the incorrect load range. A gentleman contacted me and told me that the tires were not rated for the truck on my profile, and wanted to verify my selection. I was able to cancel the order without issue and order the correct tires for my truck."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Easy to use and I liked the overall experience. Very responsive and helpful. EXCEPT, I wrote "two-piece wheels" in the notes of my order, and the place I was going to have them installed doesn't do two-piece wheels. In my opinion this is a shortcoming of Tire Rack. They should have taken this into account during my order process. So, I had to pick them up and deliver them to a different place for installation. Bummer."
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.”
"So many reviews to read on what tire does what and how well or poorly it does it. Reviewed by actual drivers in a variety of different environments. Great help in selecting my tires. Quick and accurate responses from Chat Support. Very fast delivery to my area. Would definitely order from here again!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Tire rack makes it super easy to compare tires and find the best tire for your specific vehicle and driving style. The excellent prices and easy install is a Hugh bonus. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Great service and communication "
“Thank you for taking the time to leave us this wonderful review!”
"Two day shipping time was awesome. Tires were installed at Firestone which did an excellent job. Couldn’t be more pleased with the pricing and service! Thanks!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Exactly what I needed and arrived within 2 days of placing order. Decent quality and decent prices "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Efficient and on the mark. Outstanding experience. I'm sticking with these guys for all future tire purchases and Discount Tire on installation. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Great price for my Porsche 911 tires. Prompt shipment, excellent communication. I would definitely recommend. "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"The tires I ordered were delivered on time. The installation estimate was exactly what was quoted. The tires were exactly what I expected and performed as advertised. The process was very smooth and I will be purchasing tires through Tire Rack in the future.
"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
A rep from Tire Rack, TireRackElise, has responded:
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”