"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"My brother advised me to go to Tire Rack instead of buying through my BMW repair shop. The website was easy for me to follow and to compare different option for my specific vehicle. A a women who know very little about this topic it was super helpful! Only hiccup was the delivery address has 2 numbers transposed. Not clear if that was my mistake (I was typing directly off the repair shops business card) or the person who keyed it in for the delivery driver but they went to wrong address. The Tire Rack customer support rep was very dry with no personality at all and said to expect several days delay to fix the address and redeliver. But they actually were delivered early the next day! Overall, great experience and great website!!"
"Tire Rack always provides great service and fast delivery along with competitive prices!!! Thank you!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Easy with super fast delivery. Couldn’t have been better."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"The process was easy and convenient. The tire and wheel package was great. I chose options that were recommended for my specific vehicle and added the TPMS sensors. Lug nuts and wheel caps were also included. Everything arrived exactly as ordered in 2 days as promised and packaged very well to avoid damage.
I am very pleased with my purchase. "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"exceptionally fast delivery from their NV warehouse to my location here in CA - fantastic job TireRack !!!"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Tire Rack has been top notch for decades. "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"This was a great experience from the beginning! The TireRack site was simple to navigate, picking tires by care or directly by tire size. The
Prices are incredible, beating any local prices I have seen. Then you can pick where to have the tires delivered, select a shop or mobile installer giving great flexibility, even showing the user ratings and prices for each service option. (Sigh!) I wish there were more sites like this for the consumers, making life easier and affordable!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"“The Rack” has a great selection of options for my NX hybrid AWD. I used their chat feature which connected me with a service advisor who asked me a few questions then provided 3 choices based on my answers. I loved the prices and the free shipping service to a local auto repair shop who I already use for service. This was the 2nd time I’ve used TR and I will be back for my next order. Thanks TR "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Easy to order with lots of tire choices and delivered the next day."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Needed some tires quick to make it to the car show. They had what we wanted and we got them with time to spare."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Went on to tirerack found the tires that I wanted went with a recommended upsize for larger rear tires. Easy setup with installer. Dropped it off around 8am took an uber to work, 11:30 am got a call it was done. Great experience, great pricing, will definitely do business with them again. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Great buying experience!! My order got a little screwed up, customer called me (didn't have to call them) and made it right as rain. Will definitely come back........"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Fast delivery and excellent customer support. The best tire service."
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Excellent service tire was delivered on time "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"As stated. Great pleasent experience "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
A rep from Tire Rack, TireRackElise, has responded:
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.”