"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"Ordered 4 tires, 2 were delivered to the right place 2 delivered to the wrong place.. Called Tire Rack multiple times.. Never heard back unless I called them.. Person I talked to not very friendly "
"Found tires I was looking for on sale and got quick. Tire rack has always been a go to"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"My AWD had a sidewall bubble after road hazard warranty expired and I needed one tire that matched the diameter of the other three. The little known shaving service provided an exact match. Saved me $1200. Great work Tire Rack!"
"Technically I'm still waiting on the reimbursement, but their free 2-year road hazard helped me out when I hit something on the interstate that bent the wheel and blew out the tire. The wheel was not covered and no longer available, so I had it repaired locally. The tire was in stock. I ordered a new one which was shipped promptly and well received and had it mounted locally. They pay for the mounting and balancing as well. Very pleased so far. I submitted all the required documents and now am Just waiting on the the $ at this point. "
“Thank you for the 5-star review! ”
"Only did I get my replacement tire really quick but when I warranty check came less than a week later"
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"My order was corrected by tire rack and delivered on time"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Tire were here on time and in perfect conditions. The price for the tires were great! I recommend Tire Rack."
“Thank you for taking the time to leave us this wonderful review!”
"Easy to order, no issues, quick delivery. I have bought several sets of tires and rims for my cars and never a problem. I have recommended TireRack to all my family and friends."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"On racks on racks on racks"
“Rachel, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Look like a pit stop at the Indy Racing track. Provided exemplary service."
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Delivered on time and order was correct. "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"My long awaited vehicle needed only it's crown jewel .The nitto 35"tires .I spoke with customer service 5 times needing help and they really did make it happen.i would love to see other businesses follow their example. Thanks Edgar &Cynthia Land"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Fast delivery, quality rims, at a good price!"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"The tires were great. I would order again from tirerack "
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"My tires were delivered really quickly and for a really great price!"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
A rep from Tire Rack, TireRackRachel, has responded:
“We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. Will you please send your order number and details of your experience to custsvc@tirerack.com?”