"Still very happy with Tires-Easy. Finally a single online tire company I can go back to. Now ordered 3x and very happy"
"Good price affordable hope reliable "
"Some what alright, paying was a lot of steps"
“Thank you for taking the time to leave us a review! We appreciate your feedback and are constantly working on improving our payment process to make it smoother and more efficient for our customers. Your input helps us make Tires Easy even better for you and others!”
"Amazingly easy to use and to purchase with the variety of tires."
“We are thrilled to hear that you had such a positive experience shopping with us at Tires Easy! Thank you for your kind words and we are glad you found our website easy to use. Your satisfaction is our top priority and we look forward to serving you again in the future.”
"I purchased 4 Michelin privacy tires on 6/30/24. Order # 82810042. I attempted to complete the Michelin rebate form but have not received a receipt.They request a receipt/invoice to complete the process. Please send me a receipt of my purchase.
Thank you
****@****"
“We are sorry to hear about the issue you encountered with your order. We apologize for any inconvenience this has caused. Please reach out to our customer service team at info@tires-easy.com. We are here to help resolve this matter for you as soon as possible.”
"Chat not available, agents not available, no call back after using the prompt. System kicked me out twice and then only showed a $60 rebate after initially showing a $130 Firestone rebate that I verified. Chat say military rebate is available, though no agent would ever answer the phone. Web sit says NO military discount. Don't mind a NO answer, but at least the various areas of the site should agree, is there a discount, or no? Feel free to offer me a road hazard warranty at zero charge for my trouble. I'll be glad to give an expanded version of my web site problems to a representative. Even at the last, the site gave me RED letters saying my ship to home choice was not being accepted, then all of a sudden it was. Something can be done to smooth this experience, which is my first for your company. I've been a Tire Rack customer for 24 years, and it's easy, this was not. I'll be glad to help where I can to explain."
“We are sorry to hear about the difficulties you experienced. We apologize for any frustration this may have caused you.
Please reach out to us at info@tires-easy.com for proper assistance. ”
"this is 3rd time I am trying to order and the last 2 times got canceled due to a price change"
“We are very sorry we had to cancel your order. We work with over 1000 warehouses, and each of those warehouses have a different price we can sell each particular tire for. We sell the cheapest options first, then when those sell out, move up to the next price. This lets us offer you the lowest prices possible. Occasionally an order slips through before the system has a chance to update to the new price. This is when we had to cancel the order.”
"I had a great experience so far!"
“We're thrilled to hear that you had a great experience with us! Thank you for choosing Tires Easy, and we hope to continue providing you with excellent service in the future.”
"Agent eda was very knowledgeable and walked me threw the whole ordering process!"
“We are thrilled to hear about your positive experience with Agent Eda! Thank you for sharing your feedback and for choosing Tires Easy. We appreciate your support!”
"Just took a little while to order cause when my card payment didn’t go through it sent me to an empty cart and had to restart"
“We appreciate your feedback! Thank you for sharing your experience with us. We're excited to hear that you were able to successfully complete your order, despite the payment error. We will keep working to improve our checkout process to make it smoother for you in the future. Thank you for choosing Tires Easy!”
"Very easy to purchase and very quick."
“We are thrilled to hear that you had a fantastic experience shopping with us! Thank you so much for your kind words and for choosing Tires Easy. We appreciate your feedback and look forward to serving you again in the future.”
"Extremely easy to order with your company "
“Thank you so much for the awesome 5-star review! We are thrilled to hear that ordering your tires with us was extremely easy. Your satisfaction is our top priority, and we appreciate your feedback. Thank you for choosing Tires Easy!”
"& Easy. Was really easy to find my tires."
“We're thrilled to hear you had a nice and easy experience finding your tires on our website! Thank you for choosing Tires Easy for your tire needs.”
"Love the was of service, quick response time and reliability of service "
“Hello! Thank you so much for your amazing 5-star review! We are thrilled to hear that you loved our service, quick response time, and reliability. It's feedback like yours that keeps us motivated to provide top-notch service to all our customers. We truly appreciate your support and look forward to serving you again in the future.”
"Excellent service and fast delivery service and efficient "
“We are thrilled to hear that you had such a great experience with our tires and delivery service! Thank you for choosing Tires Easy, and we appreciate your positive feedback.”
"Great service, great price, great delivery!"
“Thank you so much for the amazing feedback! We're thrilled to hear that you had a fantastic experience with Tires Easy. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to serving you again in the future!”
A rep from Tires Easy, marianaal, has responded:
“We are thrilled to hear that you found our prices affordable and hope that you can rely on our products. Thank you for choosing Tires Easy!”