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Verified
5/5

2010-10-30

"Very Good product, good service have never seen a website had so fast shipping service and very Great Communication!! Will buy from this site again!! "

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Verified
1/5

2009-10-07

"Terrible customer service. Product/battery did not work. Requested a refund. titannotebooks.com ignored multiple emails from me. Only after I submitted a complaint to the Better Business Bureau did the company decide to contact me."

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Verified
1/5

2009-09-30

"Purchased a replacement Dell Laptop Battery - will not hold the charge. Have been trying to return for credit but web site is "under construction" or "page not available". I'm afraid they are out of business and I am out of luck."

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Verified
1/5

2008-11-07

"BUYER BEWARE- They sent me JUNK!!! Did not work and there was no customer service!!!! BUYER BEWARE!!!!"

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Verified
4/5

2008-08-28

"I ordered a replacement battery for a Dell XPS M1210 on Aug 26th to be shipped on the 27th with overnight delivery. I asked for confirmation that the order would be shipped overnight. After not hearing anything I sent an email to ****@**** and to ****@**** asking for confirmation. I've heard nothing from them but I did receive a Quantum View email from UPS indicating that a package was shipped to a person in Mississippi from Expert Computer International, Inc which also seems to be titanbatteries and TitanNotebook. There are no details as to what is in the package. CLicking on the order status from my initial email only tells me how much I've paid and that it is on order. I'm starting to be concerned about this transaction. If the battery shows up in time for Labor Day Weekend I will be amazed. At this point I'm just hoping the battery shows up at all.
UPDATE: The battery did show up today as ordered. I had to call to get a tracking number as they sent me the wrong information via UPS Quantum View. While I'm disappointed that they didn't respond to my email messages I'm very happy that the battery arrived today. It's charging as I type this.
"

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Verified
4/5

2007-09-14

"Purchased replacement battery for a Dell laptop (8100 series). Battery was inexpensive in comparison to Dell's site - less than $70USD. Order confirmation and shipping info was sent via email quickly. Order was shipped via USPS.

Update (9/5/07): battery will not hold a charge. Sent back to Titan with RMA. We'll see if I can get a replacement - and then whether that one is any better.
"

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Verified
5/5

2007-05-13

"I was very pleased with how easy I could order a mini SD card from this company through pricegrabber. The item shipped on time and worked great. It was a very seamless process and I'll shop there again."

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Verified
5/5

2007-05-03

"After reading the good reviews on here I decided to buy. I bought a generic replacement battery for my laptop and it works perfectly. No problems at all with the transaction or shipping. I will not hesitate to buy again from these guys."

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Verified
5/5

2006-07-14

"Quickly shipped a very reasonably priced memory card. USPS tracking number was given. Received it quickly, the card has performed incredibly. Wouldn't hesitate to buy from again!"

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Verified
5/5

2006-07-07

"Easy to navigate website.
Good prices. (2 high capacity laptop batteries SHIPPED for under a C-Note. Same battery from Dell was more for just 1!)
Received 1 week after ordering via UPS Ground...only complaint was a complete lack of shipping/tracking information. Didn't know when the item was shipped, when to expect it, and never received a tracking number. While annoying, it's not a problem unless the product doesn't arrive in a timely manner.

Will update if batteries are bad, but so far, an excellent experience.
"

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Verified
5/5

2006-06-15

"I bought a 170x 1gb SD card from them. Excellent experience...they provided tracking and shipped right away. Not having seen many reviews here I took a risk, and they were great, so I'd definitely order from them again (especially with their great prices.)"

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Verified
5/5

2006-03-21

"Ordered a laptop battery and paid for with PayPal. Order acknowledged with statement that tracking no. would be sent. No tracking number received and unable to reach by phone, but received product right on time and works fine. "

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products on-time
Delivering products damage free
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Verified
5/5

2006-02-08

"Great place to do business. USPS lost the original package, and TitanNotebook sent out a replacement without waiting for the lost mail refund."

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Is consumer focused
Is committed to quality products and services
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2006-01-03

"Ordered Oem Sony Np-QM71D. Got order conf e-mail, no ship info, but arrived in 3 days. Battery didn't work, requested RMA on web site. Didn't get return e-mail with number. Called them, operator said they would call back. Returned call in an hour, gave me RMA, I sent it back, got refund to credit card in 1 day."

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Variety of brands and products offered
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Ease of ordering online
Ease of checking order status
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Delivering products damage free
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Overall customer service
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Overall web site
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Web site being easy to use

5/5

2005-07-20

"I have ordered form this store maybe about 20 times. The only thing I do not really like is that they charge shipping in multiples the order is made (ie ordering two batteries results in almost double shipping charge)"

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