"T-Mart's delivery time frame is terrible. I even paid extra for 1st class delivery.
The tracking doesn't work.
I like their products and prices, so I see something I like, I will compare with other sites and buy from competitors in the future. "
"GPS did not come with a SD / Flash card.
Enquiry email was not replied."
"I ordered two different, small lenses. One was supposed to have an IR filter and one was not. Both arrived without the filter. I contacted Tmart about the error. First they tried to claim the order was only for one lens. Once I proved to them (with a screenshot of my order from their own website) I had ordered two lenses, then they had me send a photo of the parts I received. I did that and they never replied. Finally I opened a PayPal dispute to help resolve the issue. Tmart replied that they would only ship me the correct item IF I first closed the dispute. After arguing with them about this, I reluctantly closed the dispute. They did ship the correct lens, but slowly from their China warehouse instead of the US location (where i first ordered from and the parts were in stock). While I finally got what I ordered, I am not happy with the way the situation was handled by Tmart."
"Exactly as promised. Item was spot on."
"The charger works great! And have already got someone else to order one.. We are both very satisfied."
"Fast delivery - good value."
"Pretty good product for the price. I had ordered 2 led patio lights and delivery was within reason. However only one light worked. I called and another light is suppose to be on its way to replace the defected one.
I will order again from Tmart."
"i did get good customer sevice ,,waiting on return product ,ill give a better review than"
"The item we ordered was missing several components. After numerous email exchanges through the support portal on TMart's website, the only resolution was to send the item back for a refund. They should have been able to supply the missing components after providing a list of what was missing. Also, it is very evident from the grammar in the messages that this is a company not based in the United States."
"The solar powered LED lights i ordered arrived quickly BUT one set won't work at all and the other set has a short. 10M 60 LED Solar String Light Xmas Outdoor Party
J01723 * 2"
"Easy transaction, quick delivery!"
"Fast response and shipping. The battery arrived before the promised date and works as expected."
"After purchase I did received a confirmation and from then on ...one week pass and was not able to communicate with nobody from T.mart ..after three emails to what I was costumer service I received another saying that the system was not operational and no information about my shipment whatsoever....no communication with the customers at all after sales ....I hope my shipment comes..it is amisterynow were it is
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"Awesome fast shipping and great packaging! Prompt response and shipment. Easy website to navigate and had hard to find items. Best customer service of any online store - before & after the sale! Great prices..... Great merchandise, best prices I found, and they are courteous. Shawn bent over backwards to get my stick to me before my next match. I highly recommend them.
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"I arrived promptly and was perfect for the application - thank you!"