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Product & services pricing
4.88/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.59/5
Customer service:
4.41/5
Return/Replacement policy:
4.54/5

5/5

2021-07-11

Fast shipping

"Item new , Fast shipping."

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5/5

2021-07-10

Fast delivery

"Very fast delivery. Product arrived as described. "

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5/5

2021-07-01

kudos to TOMTOP! 5 stars

"I am a new customer of TOMTOP and I am very satisfied. Excellent service and quick response, customer care center very good. 5 stars."

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5/5

2021-07-01

Very positively surprised

"Very positively surprised. The products are all original, just eliminating the inbetween country store´s warehousing and their margin (rightfully) added to the price. So, if you know what you want, and don´t have to rely on local testing nor frequent need to return items, this is very competitive. Shipping took ten calender days from China to Europe main land. That is more than ok."

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5/5

2021-07-01

Quality Forehead thermometer great price

"Just bough a forehead thermometer, stylish design at great price, can also be used for surface temperature measurement. "

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5/5

2021-06-30

Great purchasing experience

"Seller very affordable, the product is arrived before estimated delivery time without problems.
I had a small issue with the product but the Tomtop support team has been very professional and solved my problem quickly.

Absolutely advised.
"

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1/5

2021-06-29

Never again! Liars! I've lost $400!

"Never again! Liars! I've lost $400! Based on their description that bikes can be loaded up to 150 kg I bought a couple from them (I'm 113 kg). When a bike got broken in the middle of the riding on the road (after a very few usages) I contacted them for help. Immediately after this they changed the description on the website from 150 kg to 100 kg and began referring it. Fortunate I recorded on video how description looked when I bought bikes and PayPal accepted my evidences making TomTop to accept return. Return fee to China is almost the half-price of the purchase! It costed me almost $400! Despite TomTop policy says "Yes, everything you buy from TOMTOP has a guarantee of quality and will exactly match the description on the website." in real they do not guarantee anything, they just updated description and continued asking me to repair bikes locally and continue using them! Moreover, they pretended they did not change the description despite it was recorded and stored in Google Cache and WebArchive how their website and description looked before! Do not trust these liars!

Bikes: https://www.tomtop.com/p-rtysy-sm2-b-eu.html
Saved description: https://web.archive.org/web/20210228145039/https://www.tomtop.com/p-rtysy-sm2-b-eu.html
Saved screenshot: https://i.imgur.com/zopsgrQ.png
Policy: https://www.tomtop.com/help/return-policy-guarantees.html
"

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5/5

2021-06-29

best prices and helpful team support

"really i like the prices and i deliver in different countries but always free shipping and the support team online very helpful and i like the icon the sent sometimes in the end of conversation :)
and the support team by mail are nice and always and try to help as much as they can
"

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5/5

2021-06-26

Ottimo sito di ecommerce

"Tomtop è un sito dove puoi trovare un pò di tutto, articoli ottimi, di buona qualità e ottimi prezzi!!! Ottima assistenza!!! Io sono un loro cliente da tanti anni, mi sono trovato sempre bene, lo suggerisco a tutti."

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5/5

2021-06-26

Best sites to shop

"Tomtop site I can trust I what I'm looking for and safe site to do business - I highly recommend this site you won't be disappointed. "

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5/5

2021-06-24

Very very good

"I Buy some product for my family for the second time and the service are very quickly and perfect "

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4/5

2021-06-22

Très bon site

"Encore peu utilisé... prix intéressants... grande variété d'objets... bonne livraison...
Je recommande
"

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5/5

2021-06-13

Excellent

"Very good products, fast delivery ..excellent communication"

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5/5

2021-06-13

Astonishingly good customer service and fast delivery!

"I bought a CR-10s Pro Upgrade. I was hesitant about buying as the price looked too good. I went ahead and ordered anyway. Customer support was great as they answered all my questions very quickly. The printer got here so quickly I hadn't even set a place for it on the farm. I will be ordering with them again."

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5/5

2021-06-09

5 stars

"Delivery 3 weeks.
Product flawless and still works very well after a week! I can only recommend TomTop!
Greetings from Germany

Björn
"

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